TalkTalk Reviews - www.talktalk.co.uk

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★★★★☆
4.2 / 5
87.8% of users recommend this
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  • Customer Service

  • Value For Money

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Latest Reviews

“already recommended a friend”

Written on: 02/10/2014 by 449McKinnon (1 review written)

good service, I have had no problems with talktalk, have recommended friends and family… Read Full Review

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“Frustrating call centre, still can't port my number.”

Written on: 02/10/2014 by Heath470 (1 review written)

It was a long call to a call centre as I had to ask for the operator to repeat many of the things she wanted to tell me. I was transferred to another operator and had to repeat all my account details again and still was not given all the information I needed. I now know I have to buy my new sim card first and then ring the call centre again to have my old number transferred to the new sim. But it seems I have to cancel the present sim first and then be a day without being able to use my phone… Read Full Review

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“Online mobile purchase”

Written on: 02/10/2014 by mlBatchelor190 (1 review written)

Went online to order a new mobile phone and couldn't believe the simplicity of the process. It's the quickest and most efficient item I have purchased online. The procedure was simple and straightforward and I would have no hesitation in recommending TalkTalk mobile to anybody. There wasn't any part of this transaction that was a problem or any area which I disliked. Thanks for a smooth transaction… Read Full Review

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“worst service ever”

Written on: 02/10/2014 by Isis290 (1 review written)

avoid talking to anyone from TalK Talk, leaves you understanding the meaning of "you get what you paid for"… Read Full Review

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“Placing an order ”

Written on: 02/10/2014 by Jimenez407 (1 review written)

Just ordered a new phone on line and it was so easy and quick. Great website cheers… Read Full Review

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“FAB Talk-Talk”

Written on: 02/10/2014 by LorelaiMalloy (1 review written)

Very friendly and very understanding team!I am pleased to be one of their customers… Read Full Review

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“not a good company”

Written on: 01/10/2014 by abdulfatai (1 review written)

Talk talk make promises they dont keep, customer service staffs are rude never helpful, and are sometimes based abroad .please and please do not think of going with talk talk.sky is amazing cant wait for my contract to end with talk talk. I am an existing customer one word to sum up talk talk rubbish. my name is  [name removed]… Read Full Review

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“TalkTalk service”

Written on: 01/10/2014 by terenceshorne (1 review written)

I would recommend Talk Talk to any of my friends or family .The only critisism i have is that you cannot get TalkTalk mobiles unless you have been a landline customer i really think you are missing out on customers as your service is so good… Read Full Review

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“alarmed”

Written on: 01/10/2014 by Talona1985 (1 review written)

After search on line for a new phone, I came across this site and decided I needed more information and called the number given and was instantly asked for my personal details, Phone No., Address and e-mail address. Where else would you expect to be asked these details just to answer an advert I think Talk Talk need to take a lesson in public relations and sales related approach… Read Full Review

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“very quick and easy swervice”

Written on: 01/10/2014 by zhDoyle387 (1 review written)

very easy to apply also not time exsuming as most applications are well done peeps… Read Full Review

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“easy”

Written on: 01/10/2014 by PedroMcKinnon55 (1 review written)

easy to navigate and a great deal… Read Full Review

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“my experience with talktalk mobile phone is excellent”

Written on: 30/09/2014 by dougl31 (1 review written)

the LG 4 has been a reliable and simple phone to use. it has always behaved well and is sturdy… Read Full Review

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“cheap ”

Written on: 30/09/2014 by NevaehHaynes (1 review written)

good deal for low prices e.g. mobile, broadband. Customer service is poor and also not very good. Responses are slow and they try to charge extra money for existing loyal customers. They use lots of excuses to take money from you and will not try to listen to the customers problems or explain properly why they took the extra amount… Read Full Review

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“ordering mobile phones”

Written on: 29/09/2014

Not as straight forward as it seems-the buy now option could be a little easier to navigate as i had to find it after several attempts. When you first look at the phones on offer...you have no "buy it now" option until you back to the home screen and select the buy it now option which then brings the phones up with a buy it now option. The phones and plans are clear and concise....no complaints there! I would suggest a buy now option at every stage when looking at the phones rather than just… Read Full Review

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“Mobile & Landline”

Written on: 29/09/2014

Both the female member of staff in the moble phone department and the male member of staff in the landline department between the hours of circa 16.00 to 17.00 hours on Monday 29th September 2014 were very polite and personable. The male staff member was more experienced, very knowlegable and clear with his information about landline needs, thereby changing my currrent package. She, although less experienced or knowledgeable, however, based on my comments, gleaned that there was akso a need… Read Full Review

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“ordering mobiles.”

Written on: 29/09/2014 by EnzoCameron (1 review written)

I have just ordered mobile phones on the internet and have not found an ordering process as easy for anything else. The only thing is you have to go right to the end of the order form to order 2 phones as I wished to do for myself and my partner… Read Full Review

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“smooth all the time”

Written on: 29/09/2014 by jfRoss478 (1 review written)

Having gone over to talk talk 12 months now I couldn't fault their services. I have no hesitation recommending them and such good value. My friends will be so impressed with these unbelievable deals… Read Full Review

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“Always difficult”

Written on: 29/09/2014 by GeorgeBurton6 (1 review written)

No interaction with Talktalk is ever smooth or satisfactory… Read Full Review

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“Easy to order”

Written on: 29/09/2014 by Ballard141 (1 review written)

this is the first time ordered online. It was easy and quick to navigate… Read Full Review

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“Best Deal Ever”

Written on: 29/09/2014 by Hughes1979 (1 review written)

These deals are the bees knees! absolutely wonderful especially if you grab before they go. I would recommend TalkTalk to a friend. and It's awesome for family as you can put a cap on the contract. I loved every step and TalkTalk's customer service is 100 percent satisfactory.The one downside is lack of 4g signal.Everything was told to me in advance and nothing is hidden like the charges if i go over! I would recommend TalkTalk to anyone even if i met them on the street!… Read Full Review

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