TalkTalk Reviews - www.talktalk.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

“your staff attitude ”

Written on: 31/10/2014 by taylor73 (1 review written)

would always do anything I can on line as for 4 months of calls to you have been lied to every time and the last time I called was told that yes I had been told a lie on last call and he had even logged what he said was going to do and didn't or call me back , and also on the last call that lasted 3 hours I was not allowed to speak as every time I did I was talked over and not listened to , this problem was not resolved and I would never call you again or recommend you to anyone… Read Full Review

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“Buying a mobile phone from TalkTalk”

Written on: 31/10/2014 by Waypointing (1 review written)

I needed a new phone and as I was already with TalkTalk I decided to look there first. A fantastic choice of phones and contract plans made making the decision to buy an easy one. I am not a big phone user but there are times I depend on it. I choose the LG G3 with its large screen. There were full details of the phone available and I compared this with both Samsung S4 and S5, I currently own a S2. The colour was appealing but did would not influence my purchasing choice. Having made my… Read Full Review

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“Good fast service”

Written on: 31/10/2014 by MarceloBurnham (1 review written)

Good reliable service value for money and good quality network… Read Full Review

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“It's so easy!”

Written on: 30/10/2014 by warriordoc2 (1 review written)

Received the sales leaflet this morning (thursday 30/10/14) around 1130 and at 1145 I became the owner of a Sony Xperia E1 for just £5.00 a month, how easy is that!! Go on-line a get a brilliant deal. Go on try it, it's easy!!!!… Read Full Review

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“Totally inconsistent customers service”

Written on: 30/10/2014 by Banksfb354 (1 review written)

Customer service very poor, spent two months and may hours trying to resolve a problem, each call I was told something completely different! This was the THIRD problem I have had in last 8 months, each time was an equally a frustrating experience, now I been told that I have to be without my phone for two weeks while it is repaired even though it is still under warranty! this is after after 2 months of the phone regularly, daily letting me down and me not being able to use it. PLEASE… Read Full Review

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“very good service”

Written on: 30/10/2014 by KarlyGutierrez (1 review written)

very good service for a very good price. I will definitely talk talk mobile to family members who need a mobile phone network… Read Full Review

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“My New Mobile”

Written on: 29/10/2014

Seems a pretty painless way to order a new mobile phone, hopefully the delivery and PAC routine will maintain the high standard… Read Full Review

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“In Stock or not”

Written on: 29/10/2014 by stKrause223 (1 review written)

Tried to upgrade my phone as contract had expired. Wanted after careful consideration a Kindle HDX with Samsung S3 as advertised for over a month, at £35 per month. Tried to order on-line but doesn't realize you are upgrading so had to call. Placed order with an agent who agreed everything OK and email confirmation would follow, plus confirmed prices and plans etc. Received a call from customer renewals told them I had just renewed and upgraded. They said that there was NO RENEWAL or UPGRADE… Read Full Review

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“Beware upgrade recommendations!”

Written on: 29/10/2014 by Stephanie424 (1 review written)

Was upgrading phone and noticed that a recommended upgrade for £17.50 was available elsewhere on the site for £12.50pm. Imagine if I was unfamiliar with the phones and tariffs available and just went with the recommendation, I would be down £120 over the contract term. So much for taking care of existing cutomers!… Read Full Review

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“Great Price, shame about the unusable data offer”

Written on: 27/10/2014 by Tankertonian (1 review written)

I'm not sure what I'm reviewing because this screen has come up straight after I've ordered so I don't have the phone nor the service yet. But the order process was easy enough. Talktalk sure know how to make committing yourself for 2 years very simple. But there is one thing. I'm buying a phone for my mother who doesn't use data and it's an old fashioned phone without data service. So how come the service costs more than if I'd got her a smartphone? I couldn't, of course, because she can't… Read Full Review

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“talktalk mobile”

Written on: 27/10/2014 by RaphaelFox (1 review written)

great value for money, we dont use mobile phone often but always have available when needed. Use maps when need directions, can ebay when not at home. All for £5.00 a month… Read Full Review

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“not sure what is happening”

Written on: 27/10/2014 by Stiles382 (1 review written)

went to the trouble of getting a P A C number to keep my own number and to end my old contract with 02 but have not been ask for it .and am in limbo as what needs to be done… Read Full Review

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“Slowly slowly”

Written on: 26/10/2014 by CaseCollier98 (1 review written)

Difficult to get connected to order sim for new mobile, then wouldn't accept order without mobile number (at this stage have no idea what mobile number I will be allocated ), this is talktalk logic. Luckily did accept land-line number as contact even though mobile demanded… Read Full Review

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“Phone a friend”

Written on: 26/10/2014 by 493McCleary (1 review written)

Forgot my account details - no problem having phoned TalkTalk 150. Now waiting for my new mobile phone with a keyboard, no more pauses when using same symbol. Great… Read Full Review

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“Good deal”

Written on: 26/10/2014 by MicahLucas (1 review written)

Easy and comfortable process… Read Full Review

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“mobile sim”

Written on: 26/10/2014

Today I order a mobile sim online and it was as easy as anything to do. I would recommend family and friends to order online because it is so easy to do. The product is very good value for money. The product also works very well indeed as I already have one which is in my son's phone and has been for a few years now. I liked it because it was easy to do and you can get help if you need it… Read Full Review

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“Good offers for existing customers”

Written on: 24/10/2014

If you are a Talk-Talk landline customer, the mobile service represents very good value for money and works well. There is a good range of phones and three basic packages which can then be supplemented, if required, with extra 'boosts' for additional minutes, texts etc. Initial problems with the wrong size of SIM card being supplied for one of our phones took some time to sort out, but a credit was provided for the lost time. Since then all has worked very smoothly… Read Full Review

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“No 3G access on the go / useless customer service from...”

Written on: 24/10/2014 by mari.kow (1 review written)

This is the only good thing about TALK TALK mobile: Talk Talk mobile phone works fine. The worst thing is internet access via smartphone when you are on M4, M25 or M1. Traveling with TALKTALK mobile is atrocious, there is hardly any signal on the main UK motorways. If you are lucky enough and you are passing by a bigger city you may catch 3G for a minute or two, but forget about access to the internet on the go. If you are checking TALK TALK coverage do not be mislead by the information on… Read Full Review

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“reliable service and curteous customer service”

Written on: 24/10/2014 by Lilliana74 (1 review written)

I have been a customer for Talk Talk for 5 years and my experience is 99% positive. I have found Talk Talk hugely better in terms of its tariff, international call allowance, BB allowance and customer service than any other telephone service that i have used namely sky, BT and virgin. Virgin was the worst one in tariff and adding up huge costs if you go little over allowed allowance! I will recommend this to any one with an advise to make sure check your bills after adding or removing any… Read Full Review

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“fast and efficient”

Written on: 24/10/2014 by YosefCrowley (1 review written)

very happy with the service. thank you looking forward to a carefree easy service from talk talk. delivery of items very quick… Read Full Review

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