TalkTalk Reviews - www.talktalk.co.uk

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★★★★☆
4.1 / 5
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86% of users recommend this
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  • Signal Coverage

  • Customer Service

  • Value For Money

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Latest Reviews

“upgrading mobile phone”

Written on: 26/05/2017 by AnayaKane1968 (1 review written)

online process for upgrading mobile phones is really easy and straightforward Brilliant .....keep up the good work… Read Full Review

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“Change of mobile tariff”

Written on: 24/05/2017 by TerrySmart (1 review written)

Very easy to use and understand… Read Full Review

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“Simple Sim Plan”

Written on: 24/05/2017 by 460Knight (1 review written)

Have been with Talk Talk for the last 12 months on Sim Plan. Have encountered only minor operational problems but all have been rectified very quickly by help line operatives. The only item that could be added to the service is for TalkTalk to notify users when the contract is due for renewal. This would be very helpfull and also reduce administration at HEAD oFFICE… Read Full Review

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“Talk Talk ”

Written on: 23/05/2017 by themonk12 (1 review written)

hi I have struggled with Talk Talk for 2 years been ombudsman and settled. took out another 24 month broadband n nw just upgrading to fast fiber 4 free and just took out a low phone offer which is my main review I like the offer but it could be better as only discounted for 6 of the 24 month contract. I will see how we continue with their signal issues which I suffer daily… Read Full Review

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“Apparently, being a talktalk customer for umpteen...”

Written on: 22/05/2017 by Notgoodenoughfortalktalkanymore (1 review written)

Apparently, being a talktalk customer for umpteen years without defaulting on any payments is irrelevant. Because i have been at my job less than a year or because i live in a rented property that does not qualify me to have a new phone. Will be seriously considering whether to remain a talktalk customer… Read Full Review

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“Talktalk are always ready to talk”

Written on: 22/05/2017 by cmWeaver139 (1 review written)

I have been with talktalk a lot of years and i have always had the best of service… Read Full Review

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“Great reliable service ”

Written on: 21/05/2017 by Snitch66 (1 review written)

Talktalk provided an excellent service. Supplying all the service required for this generation needs. Good online site, Giving you full control of your Talktalk account… Read Full Review

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“New mobile phone account”

Written on: 21/05/2017 by Angelat394 (1 review written)

Just ordered new phone and SIM on monthly contract to add to online billing of home phone and TV package deal. Looks a good deal for my purposes at the moment but I will update before 14 days has expired from receiving package. The order process seamed fine and I didn't request online chat. I didn't quite understand what extra checks were required before my order would be ready for dispatch. I guess it being Vodaphone, they may want checks on my credit worthiness… Read Full Review

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“Chat Helpline”

Written on: 21/05/2017 by KatelynHunt (1 review written)

The Chat Helpline is always helpful and efficient. Nothing seems to be too much trouble… Read Full Review

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“mobile phone upgrade”

Written on: 20/05/2017

System obviously designed to renew/upgrade for only one phone at a time, despite having two mobiles on original contract. Not easy to renew and select replacements for 2 mobiles at the same time. I would suggest speak to an operator if you wish to upgrade more than one mobile at a time… Read Full Review

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“warn customer of contract ending shortly.”

Written on: 19/05/2017 by Mrpotty1 (1 review written)

your service should warn customers of contract ending and invite them to renew at preferential rate or at least renew as before. could do better… Read Full Review

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“Happy”

Written on: 19/05/2017 by Cameron48 (1 review written)

Easy to work and sort on web site. Hope it continues. Thank you Talk Talk… Read Full Review

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“Mobile phone package”

Written on: 18/05/2017 by TrentVance347 (1 review written)

I have just reached the end of a two year mobile phone package that I was quite happy with and would have extended/continued happily if it was possible. Looking at the options for new mobiles I found the reasonably priced phones to be of very poor quality on write-up reviews and therefore I was left with the higher priced deals which I did not want as budgets are fixed and not available to spend. I have opted for a SIM only deal for twelve months on a half price offer which is hopefully going… Read Full Review

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“Review of network”

Written on: 18/05/2017 by AndreasTierney138 (1 review written)

Very good network very happy with customer services always there to help when needed. Network very fast especially for download over all very happy with services ect would highly recommend to friend and family thanks… Read Full Review

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“New mobile phone”

Written on: 17/05/2017 by Prfb1978 (1 review written)

I recently decided it was time for a new mobile phone! As I'm a customer with talktalk the sent me an email to let me kno I was eligible for an upgrade on a mobile phone! So I looked it up seen the phone that I liked and it was very easy and quick to order, I'd recommend talktalk customers to do the same! Well done talktalk!… Read Full Review

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“FABULOUS, FANTASTIC and FUSS-FREE”

Written on: 15/05/2017 by kkCollins168 (1 review written)

Everything during the full process was great, very well done Talk Talk. If only everything was as great as the way you do business, the world would be so much less stressful. I'm now going to relay the good service to my friends . so i hope to bring more business the way of your company. Once again i re-iterate a service well done . Congrats to you… Read Full Review

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“My new phone upgrade”

Written on: 14/05/2017 by Watki-karl (1 review written)

My phone upgrade was so easy to obtain online I've been with talktalk mobile for 18 months never had any trouble with them at all coverage is second to none I work with ppl who are paying 40 and 50 pounds for there contracts a month and can't get a signal where I can well done talktalk your awesome keep up the good work… Read Full Review

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“Very easy to use website and the ability to change plans.”

Written on: 14/05/2017 by Clarkul270 (1 review written)

Very easy to use website and the ability to change plans… Read Full Review

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“Farce”

Written on: 13/05/2017 by Jax474 (1 review written)

Having phoned to change my house phone contract I was told I was unable to purchase the mobile sim deal for my son as I had to wait for the direct debit to go through and to phone back the next day which I did only to be told on the second attempt that it would take 48 hours. We rang again 4 days later to be told that it was still not set up. The SIM card was for my sons birthday which he will now not receive in time. While on the phone to yourselves we were cut off four times due to bad line… Read Full Review

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“Mobile phone”

Written on: 13/05/2017

Very easy to follow and phone updated within 8mins… Read Full Review

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