Chase Foreign Currency exchange Reviews

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“Chase no fees foreign exchange is rubbish”

Written on: 04/10/2013 by Hottie10987654321 (1 review written)

Asked to exchange $1000 usd for rmb the rate that month was 6.12-6.15. They offered me $5530 = 5.53 exchange rate. Chase says its no fees. I called back in 1 hour to cancel and teller said cant do it. Next day didn't pickup $5530 told her to give me back usd. I got about $900 back. Because they took it back at 6.12 rate. They should be sued for such a ripoff. Rates were not posted or told to me until after the transaction was done and I took hold of my receipt. NEVER use CHASE bank for foreign… Read Full Review

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★☆☆☆☆

“WORST EXCHANGE RATE EVER!”

Written on: 21/05/2012

Went in to branch and asked to exchange $1100 American into Canadian $. Advised they would call me in a couple of days when it came in. When I went to collect it I ended up with $1050 Canadian! I questioned the rate since I was advised they didn't make a charge for exchanging money. Well they didn't make a charge but the gave me a HORRIBLE Exchange rate, which is the same in my book. I should have got about $1130 Canadian Dollars so I'm out $80! I asked if they would cancel the… Read Full Review

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★☆☆☆☆

“Went to a local Chase branch here in Los Angeles to...”

Written on: 31/03/2011

Went to a local Chase branch here in Los Angeles to get a quote for exchanging some US Dollars for Chinese Yuan. I saw on Chase's website that they do perform foreign currency exchanges, yet the employee helping me didn't seem to understand what I was asking them to do. After trying to help them figure it out (that it stated they do this action based on their own website), then waiting and letting them go in the back to do who knows what for 10 minutes, the Chase employee came back with one… Read Full Review

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★☆☆☆☆

“Yeah, basically, they are literally the worst company...”

Written on: 13/08/2010

Yeah, basically, they are literally the worst company to do a foreign exchange with -- they're basically money launderers, except they are also a publicly traded company. Go figure… Read Full Review

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★☆☆☆☆

“I recently had GB Pounds wired from the UK. Chase...”

Written on: 29/04/2009

I recently had GB Pounds wired from the UK. Chase gave me an exchange rate of 1.397 on a day when the pound was trading above 1.45 and closed at 1.462
This difference amounted to over $500… Read Full Review

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★☆☆☆☆

“I send money back to Australia at least once a month. ...”

Written on: 23/03/2006 by kentmcguire (1 review written)

I send money back to Australia at least once a month. Chase sets a flat fee of $40USD + they take between 3-5% fee in the actual rate. Way too expensive but I don't know where else to go. :(… Read Full Review

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