Ancestry.com www.ancestry.com Reviews

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★★★★☆
3.9 / 5
78% of users recommend this
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Latest Reviews

★☆☆☆☆

“Not a good program to purchases”

Written on: 18/10/2014 by Famarcher (1 review written)

I you are purchasing a newer version of the program you have no way to convert your old ( 100s ) of files to the new version… Read Full Review

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★☆☆☆☆

“Cancelled our DNA Website, & destroyed DNA results of...”

Written on: 14/10/2014 by AlanMalloy (1 review written)

After nearly 11 years a paying customer ancestry just decides to cancel not only our DNA project supprt, but thousands of other families as well, yeah thats right then they give us 3 mos to download our data from thier server...Huh!!! we could not take the important stuff like History, and conversations pertaining to our members, recipes, or even get into the categories to transfer our info....what a lousey thing to do! If that weren't enough, they deleted thousands of DNA results from… Read Full Review

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★★★★★

“Brilliant site”

Written on: 10/06/2014 by madgie1234 (2 reviews written)

I cant praise Ancestry enough: first class customer service, which is speedy, helpful, extremely polite, and moreover goes the extra mile; they even sent me links to read up more about my queries, and the next day sent me a review of their endeavours to fill in giving the option for negatives as well as positives. Well done. Having had recent experience of a good site gone to the bad, am so relieved… Read Full Review

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★☆☆☆☆

“Stole my Money !!!!”

Written on: 04/02/2014

Can not get them off my Credit card have been having to fight with them for ever. Been waiting for over thirty minutes just to speak to customer service, then get run around to be told. We will cancel you next month, which they told me that last month. Ask yet again to speak to supervisor, they tell me same thing. Do your self favor, use some one else… Read Full Review

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★☆☆☆☆

“I tried the 7-day free trial. Little did I know that...”

Written on: 04/02/2014

I tried the 7-day free trial. Little did I know that even though I cancelled with the 7 days, they have been charging my credit card for 4 months now. When I called them, they explained that their cancellation steps were difficult and are working on making them easier to use. Only willing to give me back $7.95. I have to eat the rest. They also told me that they have nothing to do with the Church of Jesus Christ of Latter Day Saints. Dislike that I was taken for $24.00… Read Full Review

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★★☆☆☆

“THEIR "Technical Difficulties" Problem ”

Written on: 19/11/2013 by applebomb (1 review written)

I love all the information on ancestry.com. BUT, when they post notice on their site that they are having technical difficulties and are going to be working on the site for the next few months so those problems will continue, I am not happy. Supposedly a genealogy search site, it has 198,000 message boards (by their own count) which seems more like a networking site. Started ok but after first week, couldn't access the part that "hints" where to look (the little leaves that are a HUGE selling… Read Full Review

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★★★★★

“Wonderful tool”

Written on: 17/11/2013

My family and I have used ancestry.com for years to research, organize and share our genealogical data. it has been such a helpful tool in extending our lines, and sharing what we know about our family. I especially love the features that allow me to connect with other family trees to see what others have found. The ability to attach documentation from original records gives me confidence about the information found in other's trees. Pictures, documents and stories help me to feel like I… Read Full Review

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★★★★★

“Family History.”

Written on: 16/11/2013

Ancestry has allowed me to bring my past to life and to feel that I know all these past family members It has allowed me to see how they lived and worked. I have also met new family members tracing the same trees which is very exciting. I now have a great extended family.How can I dislike something that makes me happy… Read Full Review

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★★★★★

“FINDING YOU'RE ANCESToR'S IS EASY”

Written on: 15/11/2013

I go to ancestry.com and bam jest i was looking for… Read Full Review

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★★☆☆☆

“Greatly disappointed!”

Written on: 12/11/2013

After 5 years of paying for access, I discontinued my subscription. I had downloaded several trees to 2012 version of Family Tree Maker. In the process of synching a tree, 5000 photos and 1200 stories were lost. Was given 3 months free access in order to re-create the lost info. Unbelievable! Will never find it all. I deleted a lot of the info from my computer, thinking that it would be safe on the Ancestry site. When I discontinued my subscription, they discontinued access to nearly all… Read Full Review

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Msamanda's Comment

Written on: 18/12/2013

You paid for this research, it should be "yours for life" not for the duration of your membership. If you buy a dish or a chair, you are not renting it, you are buying it. What's up with that?

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★★★★★

“Ancestry”

Written on: 11/11/2013

I find Ancestry a quick and easy to use search engine. I appreciate the vast scale of the data base. I particularly like the access to the older original hand written records… Read Full Review

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★★★★★

“Ancestry.com, An Essential Tool for the Genealogist”

Written on: 11/11/2013

There is nothing to dislike at ancestry.com. If you are serious about researching family history, don't even think of not using this valuable and easy-to-use tool… Read Full Review

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★★★★☆

“Fast results!”

Written on: 11/11/2013

This system has an excellent system for entering family members as you go. It does not take long before you have your near relatives up on the screen, and little green leaves start appearing, indicating that the system has found records that may well apply to you family member. You can look at the record it has found, and if for the right person, you can attach it to your own records. Often, un-looked-for information turns up: for example, looking at a record from the 1881 Census showed me not… Read Full Review

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★★★★★

“Ancestry - uncovering the past”

Written on: 10/11/2013 by computa_mike (1 review written)

Using Ancestry I have been able to answer questions, and put some of the 'family myths' to rest through the information and sources that ancestry has opened up. I was able to create my tree easily by starting with the information I already knew - I had to create a repository and source for that (I called it interview with *my name*) - ideally Ancestry could offer a 'setup' function that sets up this initial list of things that are already known - but that is more of a "nice to have" than an… Read Full Review

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★★★★★

“Family Tree records”

Written on: 10/11/2013

Among the many sites available, Ancestry is a usable site which gives latest information available and is reasonably accessible and usable. For Americans it is highly recommended but for those of us in Australia we need to be really specific that we mean Australia or UK otherwise US information takes priority. A really good resource for beginners and advanced searchers but much more expensive for Australian researchers than the equivalent cost of US and UK users… Read Full Review

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★★★★★

“long time coming!”

Written on: 09/11/2013

this is the first time i tried this. but im glad i finally got around to it. too often i ve had questions , but when i asked i was avoided. or someone danced around the subject. there has been a whole lot of unexplained situations that exist in my family. silence is never an answer. pedophilia,alchoholism,domestic violence,divorces,juvenile delinquencies,jail, and the list goes on! why?why?why? i want to break the cycle.the truth shall set you free! im not interested in coming down on anyone… Read Full Review

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★★★★☆

“Expanding Family Tree”

Written on: 09/11/2013

Ancestry has provided me with information that even my mother never knew about and she often talked about her family. I have found children that I never knew existed and how people moved on with their lives by the electoral rolls and how their circumstances changed over the years. The amount of children that died at birth of from childhood disease which through vaccination we have eradicated. For example a great great aunt had 5 children that we all knew about but in actual fact she gave… Read Full Review

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★★★★☆

“Great Resource for Family Genealogists”

Written on: 07/11/2013 by BLLingg (1 review written)

Ancestry.com is a great Resource for Family Genealogists. The Trees are easy to Navigate and the Search Box makes it relatively easy to locate an Ancestor who's further down one of the Lines. (Especially when you can't remember which Line they're on!) It's easy to Add someone but it's rather difficult to figure out how to unAdd or Merge them when you discover that you screwed up. It's also rather difficult to figure out how to move the Kids from the wrong Parents when you're not paying… Read Full Review

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★★★★☆

“My Online Family Tree”

Written on: 07/11/2013 by CarolineMason32 (1 review written)

Ancestry has enabled me to build a very large Family Tree, I used it to do a lot of good research and made contact many family members all over the world. I have been able to visit with many new found family and they have trusted me with a lot information and shared really treasured photo’s to put on the Tree. Adding Family photo’s really makes the tree come alive and makes it more meaningful to all who look and share. It’s a lovely resource for generations to come. I thoroughly enjoy… Read Full Review

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★★★★★

“Discovered A Long Lost Aunt”

Written on: 25/10/2013 by pandabear887 (1 review written)

I didn't expect to find much when I signed up, but a friend recommended Ancestry.com to me so I thought I'd give it a whirl. Within an hour I found records indicating an aunt I had never known of! I immediately called my mother to find that yes, she indeed did have a sister who died in her youth. I was quite surprised that I had never before heard of this aunt. I was psyched! I spent the whole weekend binging and got all the way back to the mid 1800s until I ran out of records. I found a… Read Full Review

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