County Car Rental Reviews
Latest Reviews
★☆☆☆☆
“Car Trawler Ripoff”
Written on: 05/08/2012 by hank49 (1 review written)
We booked through Car Trawler for a vehicle from County Car Rentals (now called Sixt Rent a Car) at Dublin Airport in May 2012. We paid Car Trawler for the rental with the expectation of paying for airport tax and gasoline on pickup of the car. On arrival at the County Car Rental desk we were advised that we also had to pay for optional Collision Damage coverage. It was more than double the cost of the car! We carry our own insurance for collision damage and have never had a problem with any... (read more)
★★★★★
“New owner - great experience!”
Written on: 14/07/2012 by eh4student (1 review written)
Before the review, a note about the location. It's kind of hidden in the basement of Terminal 1 with all of the other car hire desks. However, you have to go around the corner, behind the escalator to find the desk. County Cars has now been taken over by Sixt, and it sounds like they have turned everything completely around. Upon arrival we were greeted by very friendly desk staff. We were a large party, so were renting two cars. However we wanted all of the charges on one credit card,... (read more)
★☆☆☆☆
“Scam!!!!!!”
Written on: 11/12/2011 by layonel (1 review written)
I rented a car with "Countycarrentals" from the 16TH to 23 of November. This happen at the Dublin's airport desk. When i arrived at the desk, i asked for an extra insurance. I asked the guy if i could reduce the risks involved, so he present me an extra insurance (Master Cover), he didnt recomend me to get a higher insurance. Then he gave me the keys for a TOYOTA AVENSIS, when i ordered a WOLKSWAGEN GOLF (new one). I didnt go with me to the parking to take a look at the car he just... (read more)
★☆☆☆☆
“ unauthorized withdrawals of money from account”
Written on: 10/10/2011 by Bendsen (1 review written)
• Without prior notice whatsoever almost 600 Euros is withdrawed the customer's credit card account. This happens about a month after the car is delivered. • County Car Rentals suddenly claim that the car has two dents. The clients have not had any accident with the car and are completely baffled. Furthermore, the car was thoroughly reviewed by County Car Rentals by delivery, and the car found ok! • County Car Rentals uses a unsharp picture where you see nothing as... (read more)
Pingu77's Response to Bendsen's Review
Written on: 18/01/2012
Hi Bendsen,
I have recently had problems with this lot too. Can you confirm the damage that you were charged for?
Regards,
Mark.
Reply to this comment
★☆☆☆☆
“Credit Card Fraud”
Written on: 15/09/2011 by MiffedIrishMan (1 review written)
I rented from county, being Irish myself I wanted to put some business to my compatriots. More fool me. Like many other people who rented from County, there are few complaints about the vehicles, all the problems seem to arise in the customer care and checking out process and charges to customers. I brought the car back to Dublin, to the depot at the airport.I filled the car just before the M50 motorway, approx 15 motorway miles from my destination. On arrival at the depot I found the... (read more)
★☆☆☆☆
“Will never rent from County again!”
Written on: 26/08/2011
I rented a car through Argus Renta Car, and it ended up being with County Car Rentals. I thought I was getting a good deal at around $15 USD/day. Instead of pre-purchasing insurance with County, I called my credit card company to see if they covered rental car damage, etc. in case of an accident, and since my credit card does provide it's own rental car insurance, I did not opt to purchase insurance through County. When I arrived at the airport to pick up the car, I was informed that I would... (read more)
★☆☆☆☆
“Like so many others in this list of reviews, I too was...”
Written on: 03/05/2011
Like so many others in this list of reviews, I too was told that I had damaged the vehicle and was charged 578.85 Euro for the repairs. I tried to dispute the charge through my credit card, but to no avail. The car was not what we had reserved and there were several "mandatory" upcharges when we picked it up.
No, I will never use them again.
(read more)
Pingu77's Comment
Written on: 18/01/2012
Hi,
Can you confirm the damage you were charged for? I have also had problems with this lot.
Pingu77
Reply to this comment
★☆☆☆☆
“Hired a car through Rhino Car rental in the UK and...”
Written on: 23/03/2011
Hired a car through Rhino Car rental in the UK and they subcontracted to Country Car Rentals at Dublin Airport. Pulled a fast one at the check-in desk by asking me to pay for the fuel and then when the rep had my card in his hand proceeded to take for CDW, I only discovered that it loched 1,100 euro in my a/c- no money for the weekend. The car was no great shakes with scratches and dents. Returned car at 6.00am on 28th Feb- no one to check the car so took photos. This week I received paid... (read more)
Greginho's Comment
Written on: 31/01/2012
I have a question for the author of this particular review. Almost exactly the same thing has just happened me that happened to you, and I'm wondering if it was the same car they used to scam both of us. What make and model of car did you hire from them? You can contact me on greg_lunny@hotmail.co.uk if you like.
Reply to this comment
★☆☆☆☆
“This Rental Car Service is only trying to mask their...”
Written on: 07/03/2011
This Rental Car Service is only trying to mask their high price using the low-cost-look. They don't have a clear Terms and Services text, they only have bookings for people >25 years and >5 years of license and their service was poor and not confident people. (read more)
★☆☆☆☆
“We rented a small car that had no major damages. After...”
Written on: 25/02/2011
We rented a small car that had no major damages. After we returned it County Car claimed we were responsible for a scratch that was not present when we left the car. We'll never book with them again!!! (read more)
See next 10 reviews
Showing 1 - 10 of 24 Reviews
★☆☆☆☆
“Hired a normal car with normal scratches. ”
Written on: 19/02/2011
Hired a normal car with normal scratches.
As it was late while returning the office was closed.
So I dropped the key and got my flight.
Afterwards they sent an invoice and balanced my credit card for that repair.
No way to get the money back.
There is also a clause to return the car empty!
(read more)
★☆☆☆☆
“took over a week and half before the preauthorization...”
Written on: 10/02/2011
took over a week and half before the preauthorization was released from the my account. Overall poor after service, very vague on details stated on the contract and just a feeling of uncertainty throughout. (read more)
★☆☆☆☆
“hired car at Dublin airport returned to nearby Hotel...”
Written on: 14/10/2010
hired car at Dublin airport returned to nearby Hotel but office closed so key drop only.
took pictures on all four sides of car good job too as after I returned from Holiday bill on my credit card for euro 895 for damage thamk goodness we took photos suspect this lot up to scam
(read more)
★☆☆☆☆
“When we arrived at the airport they were the only...”
Written on: 16/09/2010
When we arrived at the airport they were the only rental car desk that was not staffed. Instead there was a phone to call the main office to get someone to come over to that location. When we used the phone, we got voicemail. Once they finally arrived, the actual rental site was outside the airport.
But none of this compares with what happened when we returned to the US. Without contacting us first, we were charged an additional $900 for a claimed scratch to the car. When I called them I...
(read more)
★★★★☆
“Very good deal and a smooth and friendly transaction...”
Written on: 09/05/2010
Very good deal and a smooth and friendly transaction without any nonsense. The only downside was waiting for the handover check back at the airport afterwards which was a bit chaotic as I had a flight to catch. (read more)
★☆☆☆☆
“County Car Rental is out to get your money, a complete...”
Written on: 02/12/2009
County Car Rental is out to get your money, a complete scam. My reservation for a $400 rental wound up costing me almost $4000! I made a travelocity reservation for Practical Car Rental, which operates through County, and when I got there they said they no longer worked with Practical, and charged me over 3 times what I'd made my reservation for (when I lodged this complaint later with Travelocity, County denied it! Despite my credit card statement to the contrary!) They told me I'd have to... (read more)
★★★★★
“Hi there! ”
Written on: 16/09/2009
Hi there!
I booked a car through ACE on the website and was told in a reply that the car would be provided by County Car Rental.
I got very worried about this when i read all the reviews here and considered cancelling my reservation - but I couldn't find a cheaper one (or one with a good review!!).
I read the email from ACE and it explained the CDW costs and how to get to the desk at the airport. When we arrived the staff were polite and friendly and the cost matched the quote. We collected...
(read more)
★☆☆☆☆
“Made an online reservation with ACE Rental Car for a...”
Written on: 02/09/2009
Made an online reservation with ACE Rental Car for a reasonable price (for Dublin anyway!). County Rental Car is there agent in Dublin. Got to the airport and arrived at the desk and was told that the OPTIONAL insurance was not optional! Told that my credit card insurance did not cover Ireland. I told them that it did, and they said that they would not accept it anyway. The cost of the insurance was more than the cost of the Car!!! They also took a fuel deposit, and when I returned the... (read more)
★☆☆☆☆
“County Car Rental have hidden costs and suddenly you...”
Written on: 25/08/2009
County Car Rental have hidden costs and suddenly you have the surprise. If you unlucky they blame you for damages at the car you never did and charge you for this. (read more)
★☆☆☆☆
“The entire experience was horrible. Upon arrival...”
Written on: 11/07/2009 by asbriggs
The entire experience was horrible. Upon arrival County Car Rental froze 900 euros in my bank account in case they would have to cover cost of damage. When we returned the car at Dublin airport they found one scratch at the front of the car that could have been rubbed out, they are now charging us approximately 1400 U.S. dollars for this one small repair. This was the only repair the inspector saw when we turned the car in and now they are claiming two other problems with the car.
We had a...
(read more)
Pingu77's Response to 472799_asbriggs's Review
Written on: 18/01/2012
Hi,
Where was the scratch on the car. I have had problems with this company recently.
Thanks,
Pingu77
Reply to this comment
See next 10 reviews
Showing 11 - 20 of 24 Reviews
★★★☆☆
“Car was fine, no trouble with pickup and County Car...”
Written on: 09/07/2009
Car was fine, no trouble with pickup and County Car Rental people were courteous, but WATCH OUT! There is no "unlimited mileage" -- even if you pay extra for a second driver! Also, returning a car to Dublin Airport at the hotel is currently a total mess because of the construction at the airport. There is nowhere to park, and unless the desk agent is kind enough to drive you to the airport (as ours was), you'll be at the mercy of the slow and crowded hotel shuttle. (read more)
☆☆☆☆☆
“i hired a car from County Car Rental for 3 days and...”
Written on: 02/06/2009 by sweettooth (1 review written)
i hired a car from County Car Rental for 3 days and wish i never they say they are cheap car hire and they are not when i went to pick the car up i had to give them more money when i arrived i wondered why there was no one else picking up a car when every other car rental was so busy the guy that took us to get the car didnt even lift any cases into the car just stood and looked he was very rude and didnt speek much english,the car that i got was covered in scratches looked like it had never... (read more)
☆☆☆☆☆
“What a nightmare. The power source to recharge the GPS...”
Written on: 18/05/2009
What a nightmare. The power source to recharge the GPS we rented did not work, stranding us in the middle of Ireland because County Car didn't bother to replace a fuse. Then they refused a refund because they were not there to inspect the car upon return (very convenient since they were open the fewest hours out of any of the rental places) and the fuse must have magically fixed itself upon return. The low tire pressure warning kept going off because they neglected to properly inflate the... (read more)
☆☆☆☆☆
“I have rented a car with County Rental that I have...”
Written on: 14/03/2006 by goofyls (1 review written)
I have rented a car with County Rental that I have ordered via internet booking. They've sent me email quote with price and all conditions. How big was my suprise when they charged me 90EUR more for extra kilometers although it was stated in email that there is unlimited milageage. Got on phone talked to what was supposed to be customer sevice. Send them the quote they have returned me 50EUR and said that the rest is for fuel although the agreement with their worker was that we will return... (read more)
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Pingu77's Response to Bendsen's Review
Written on: 18/01/2012
Hi,
Can you confirm the damage you were charged for? I have also had problems.
Thanks,
Pingu77