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Written on: 11/03/2013
the hoover the one is terible it overheats every 3 minits and has poor suction i am a hoover colecter and have 14 hoovers and hoover the one has to be the worst i was using it when i noticed a horible smell i saw somthing grey come out the air vent i looked in the canister there was nothing there i looked back at the vent and the muck i hooverd was coming out the vent there was more muck on the floor than when i started if your looking for a good vacuum get the hoover whilwind mock 1 self… Read Full Review
Written on: 22/01/2010
Do not waste your money, since purchasing this 15 months ago I have had 6 things going wrong with it all to do with the parts and also overheating in the summer!, Customer Services are good if its within the guarantee but 3 months out of it they don't want to know, it is not fit for the purpose it is designed for and I am writing a letter of complaint!
We have bought cheaper hoovers and they have lasted longer (4 years or so), would of been nice to of known that this was not going to last that… Read Full Review
Written on: 16/07/2009
complete waste of money!!!! doesnt pick up, bits fall off, OVERHEATS all the bloody time takes me forever to vacuum one room with a hoover one pet as have to constantly empty it or wait for it to cool down!… Read Full Review
Written on: 08/07/2009 by maria morant (1 review written)
The hoover one pet filter keeps blocking up it does not do what it says on the tin.
Wished I had read these reviews first, the pet hoover does not pick up pet hairs on a carpet, I only bought it 6 days ago and am very dissapointed. maria… Read Full Review
Written on: 08/04/2009 by andyvelvet (1 review written)
Who,s idea was it to state this Hoover is Pet efficient ?
I tried to clean some dog hair of the carpet it was a battle between the carpet and the Hoover One Pet and the carpet won ! and this is a brand new hoover !
I dug out my 20 yr. old Kirby and hey presto perfect
I should have known better .25 yrs ago I bought a Hoover washing machine the engineer was at the house so often we offered him the spare room
Come on Hoover buck up your ideas !… Read Full Review
Written on: 27/10/2008
very disappointed with Hoover - The One Pet vaccum cleaner. My mother had a hoover for 20 years .i had mine about 20 weeks before it dropped to bits overheated /cleaned filtration out all the time still it wasok five minns off use then would get very hot /waste of our hard earned money hoover products never again… Read Full Review
Written on: 16/10/2008 by Doc Brown (1 review written)
What a complete waste of money has this Hoover - The One Pet been. I bought this with high expectations as Hoover have been around for a long time and we have dogs, carpets and wood floors so was expecting the One Pet to work well. In did the job okay for the first few weeks then the problems started.
Motorised brushbar doesn't have anti-jamming feature which means the toothed drivebelt strips its teeth.
Turbine hair brushbar accessory only works if main filters are clean otherwise the brushbar… Read Full Review
Written on: 25/09/2008
motor on Hoover - The One Pet went after a few months hoover came out and replaced it and yet again it went but this time it was out of warranty, i took it to my local hoover repair center who told me to get another hoover as i would always have the same problem, so i ended up taking it to another shop this time i was told the same but the man had found that a motor from a panasonic cleaner fitted at that he had put the same one in quite a few hoover one touch cleaner with great sucess, it is… Read Full Review
Written on: 24/05/2008 by ryry87 (7 reviews written)
This could have been a winner for Hoover after the disastrous Dust Manager range, but unfortunately the One range isn't much better. I think it's all down to the shoddy build quality and awful filtration which really isn't cut out for a vacuum of this size which is designed to cope with pet hair and will probably be used in larger homes.
Its a shame because when its working properly it's a great vacuum with some really cool features. The tools are great especially the mini turbo brush which… Read Full Review
Written on: 22/04/2008 by cafawcett60 (1 review written)
I feel the purchase of the Hoover - The One Pet cleaner has been a waste of money, the only good thing was the engineer on his first visit ordered me replacement parts for no charge. from the day this vacuum was purchased I have had so many problems. Considering it is for "Pets" it does not cope very well, mine is constantly getting blocked even though I empty it continually. Within the first 6/8 months I called the engineers to it 2 times. I complained about its maneuverability and was told… Read Full Review
Written on: 31/03/2008 by Marx1 (1 review written)
The main motor on my Hoover The One Pet has blown, dunno how but the windings on the motor were in bits, this was outside the warranty but don't really expect it to blow after such a short time. I notice its made in Italy and fairly cheap to replace ( £37.00) but Hoover wanted £70.00 to send an engineer out, we've decided we don't wanna spend anymore on it let alone another £100, we wont buy another hoover, especially after reading reviews here… Read Full Review
Written on: 28/03/2008 by hsloper (1 review written)
This hoover is total rubbish, it cuts out after 10-15 minutes and then needs about 20 minutes to start again! It takes me a whole day to hoover my house. It's very heavy and not for carrying up and down stairs. When we managed to get hold of anyone at the helpdesk they sent an engineer out who made it worse by breaking the hose clips off while apparently "fixing it"! A huge dissapointment… Read Full Review
Written on: 25/02/2008 by RonYorke (1 review written)
This is a good machine, very good at doing 'what it says on the tin', i.e., cleaning up after pets have been aound. It may be a little too fussy for some people who can't be bothered to keep the filters clean, but do that as recommended, and the machine is very, very good. The suction level is high, and the powered brush assemblies are very effective. Just make sure to RTFM, and you will be a happy bunny with this machine… Read Full Review
Written on: 15/11/2007 by mortimickimer (1 review written)
Since new, this has spent more time broken down than I have used it .It has had thirteen faults in the fourteen months I have had this and Hoover refuse to give me my money back… Read Full Review
Written on: 31/08/2007 by tigers (1 review written)
Had 2 replacements in 18 months. Motor burnt out. Beater brush packed up. Have had an engineer out about every 3 months. Wash fitters all the time. Do not recommend… Read Full Review
Written on: 09/08/2007 by mark1563 (1 review written)
The worst vacuum I have ever owned. It is a triumph of everything that you should not do when you rip off someone else's idea. They have taken everything that is good in a Dyson and turned it into a negative. The design team should win an award for Incompetence and the management should win an award for bring such a heap of junk to the market… Read Full Review
Written on: 08/07/2007 by dewidog (1 review written)
This product is fatally flawed, the filters get blocked by fine dust. Then the vacuum cuts out (thermal cut off). Bought extra filters, so we could wash one set whilst using the other. However, we're lucky to get 20 minutes from it before another cut out. 15-20 minute wait for it to reset. It's totally useless and is not fit for purpose, everyone should get a refund, unless Hoover address this their reputation will continue to be tarnished, maybe beyond repair (like their vacuum cleaners)… Read Full Review
Written on: 11/04/2007 by spoon (6 reviews written)
Don't buy this product or any other hoover product as the warranty/customer help line is terrible.
When you purchase this product you are trapped if you have a problem (if over the 28 day that makro give you), the box tells you "dont take back to the retailer contact them ( not on a free phone number! but you pay, and they make more money out of you), i had mine repaired 4 time in 8 months and they finally sent be a replacement, not the same product (got no stock, or stopped making it) sent… Read Full Review
Written on: 08/03/2007 by katjam (1 review written)
Its RUBBISH, It's RUBBISH, It's RUBBISH and erm it's RUBBISH. Like some of the other reviews only buy this heap of junk if you have money to burn. You have been warned… Read Full Review
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Written by gbcambridge