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| Accommodation | 9.5/10   |
|---|---|
| Customer Service | 10/10 |
| Food | 8/10 |
| Resort | 8.5/10 |
| Location | 8.5/10 |
| Value for Money | 9.7/10 |
| Overall rating | 9.3/10 |
Full review by
Baker123
on 27th Oct 2007
User Rating : 9
Respect :
0
Good Points: Staff friendly and polite, made you feel like royalty. Nothing was too much trouble. Fantastic setting for a quiet holiday. Beautiful lagoon. Cabanas overlooking the lagoon. Food & drink available all the time. Only place I've been to abroad where you can get a lovely cup of tea. Superb swimming pool.
Bad Points: Although there is a beautiful sandy beach to sunbathe on, the sea is too rough to swim in. If you like the night life and lots of people, noise and shops, this is not the holiday for you.
General comments: Sri Lanka was the holiday of a lifetime. The staff at Club Palm Bay Resort put on a cocktail party for guests once a week. We had a special dinner laid on with just a few guests before we departed from the hotel. Candle light by the pool. Staff took time to talk to guests and ask their opinions about things. They were always looking to improve service. Rooms were cleaned thoroughly every day and towels sheets etc changed daily. When the bulb went in the bathroom, it was fixed within a few minutes.
Bikes to hire, massages, boat rides, trips out, table tennis, health/fitness room. Tailor shops up the road where you can have a suit or dress made for a very reasonable price. They even made a suit for a teddy! Lovely people. Wonderful relaxing atmosphere. Lots of wildlife to see.
Baker123's review and ratings | 233 words
Review by
lexxiann
on 23rd Aug 2006
User Rating : 10
Respect :
0
My husband and I have been to Sri Lanka twice, and each time we have stayed at the Club Palm Bay Resort Marawila Resort Hotel. We can only say that is one of the best hotels we have ever been in. All the staff treat you as a new friend, and they will do almost anything to make your stay a happy one.
The rooms are large with views across the lagoon, and food is always good with something for everyone. The bar is fine for some night time fun!
We went "out & about" with Samantha's Tours a few ...
lexxiann's full review | 174 words
Review by
Mrs Harrison
on 6th Mar 2006
User Rating : 9
Respect :
0
What a wonderful holiday, we went with two friends, and none of us could fault it. We loved Marawila Resort, the grounds with beautiful trees and flowering shrubs looked after on a daily basis by staff, making it easy to swim, sunbathe, be in the sun or out of it. Loads of birds and chipmunks who would feed out of your hand.
We went on an overnight trip to Elephant Orphanage and Kandy, which was wonderful - first day probably a bit long, but well worth it. We stayed in a hotel in the hills a ...
Mrs Harrison's full review | 233 words
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