Eurostar Bargain, www.citybreakaways.com Reviews

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1.5 stars
Average rating for this product is: 1.5 out of 5

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Average Ratings for Eurostar Bargain, www.citybreakaways.com

  • Overall rating1.5 stars

2 Reviews For Eurostar Bargain, www.citybreakaways.com

  • dmwood24 Rank: Corporal 7th Sep 2005

    Reviewer rating: 3 stars


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    Good Points: Telephone centre staff are very helpful and try and smooth over problems with the website booking system.


    Bad Points: Website is very user unfriendly and often has multiple errors that mean you can't make a booking on your own.


    General comments: The website booking system for Eurostar Bargain isn't updated as fast as the ticket codes change and therefore when trying to book packages (hotel and train) often you can't then sort out seats and things like that. However the website telephone support staff are very helpful and try their very best to sort out any problems. Don't phone on a weekend, especially a Sunday as they take a long time to answer and you have to keep listening to the recorded message!

  • deecon Rank: Staff Sergeant 21st Aug 2005

    Reviewer rating: 0 stars


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    On Friday evening I carried out a booking with them for the following Tuesday morning. I gave my details with creditcard number. A receipt was sent by email with a message that they will contact me very shortly. All the time I ring them, the message goes in the answering mechine and no one rings back. I complain the matter to Eurostar. They are unable to trace the booking.