Bennetts Motorcycle Insurance Reviews

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Average Ratings for Bennetts Motorcycle Insurance

  • Overall rating0.8 stars

75 Reviews For Bennetts Motorcycle Insurance

  • lawsondan 2nd Dec 2009

    Reviewer rating: 1 stars


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    I had two bikes insured with Bennetts on seperate polices, never made a claim on either. Renewed the second policy again in Septenber 2009 but sold this bike this at the end of November. Like a goog guy (stupid) informed Bennetts that I my next bike will not be ready untill March. Asked could I freeze the policy, but NO they made me cancel the policy charged a wopping 40% short term fee, and then another £30 cancelation fee. Leaving me with a refund of £33 out of a premium £139.00 for less than eight weeks insurance, So be WARNED follow bikers You WILL be charged very unreasonable Fees if you deal with Bennetts. I will never reinsure again with them.

  • Michael Broxup 30th Nov 2009

    Reviewer rating: 1 stars


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    Bennetts is owned by The BGL Group,Pegasus House,Bakewell Road,Orton Southgate,Peterborough,PE2 6YS. The Chief Executive is Mr Peter Winslow. Cambridgeshire Trading Standards can be contacted at PO Box 450,Cambridge CB26 6ZR.

  • Lori123 30th Nov 2009

    Reviewer rating: 1 stars


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    I've never felt compelled to write a review for anything, but on this occasion I feel it's important for fellow motorcyclists to stay well clear.

    I'll list a few of my gripes for ease of comprehension:

    - Customer service: Woeful. Having spoken to many of their representatives, I've had to conclude that they are without doubt the rudest, most unhelpful "Customer Service" specialists I have ever had the displeasure of communicating with. Blunt, unapologetic for their various cock-ups and unfrien ...

  • Guest 28th Nov 2009

    Reviewer rating: 1 stars


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    Avoid at at all costs(they could be considerable)

  • Guest 23rd Nov 2009

    Reviewer rating: 1 stars


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    I am writing to you to inform one and all of my very recent negative experience with Bennett's Motorcycle insurance, and hopefully make people think twice before insuring with them. I'm sure I'm not the only one to be facing hard times in this current economic climate and therefore needing to sell my motorbike. Now I unfortunately I made the mistake of changing my motorbike insurance supplier this year and going with Bennett's, as at the time I thought they seem to portray a good professional im ...

  • carlwyatt Rank: Sergeant 23rd Oct 2009

    Reviewer rating: 1 stars


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    Last year I brought insurance with bennetts for quite a reasonable price but when the time came to renew this year they had put my premium up to £694 (up nearly £200) on last year despite not having had an accident, anyway I decided to go with Caroline Nash who quoted me £220 for a very similar policy so I went with them, unforchantly however I received a letter from bennetts telling me that I had been charged for a years policy (£694) and it turns out that in the small p ...

  • Ratsalad Rank: Corporal 2nd Oct 2009

    Reviewer rating: 1 stars


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    The lowest of the low, with business practices not normally found outside Nigeria.
    They double the premium in the second year, then push the payment through on your debit card as a subscription payment, which the bank can't stop.
    They'll refund you if you contact them, but take a £20 cancellation fee and a fee for each day the policy has been 'in force.'

    You're not informed of this when you take it out, and there's NOTHING in the policy document about this, so beware the small print which ...

  • Guest 4th Sep 2009

    Reviewer rating: 1 stars


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    I have just tried to change details of an excisting policy.... it was going to cost more to change for 6 months remaining then a whole new one years new policy ..unbelieveable... the prices quoted on the internet bears no relationship to the price quoted on the phone.... when you are made to contact them by phone.... can,t get a cover note emailed to you and takes upto 7 days to get a piece of paper and it takes them at least 48 hrs to get a faxed copy which you cannot read.... what a shower... ...

  • Guest 21st Aug 2009

    Reviewer rating: 1 stars


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    My motorbike was stolen in May, it took four months to get my money back and then they only coughed up with two thirds of the insured value.
    I was bounced about for weeks between Bennetts, their underwriters and a third party company that checks your claim - during which time my documents were all lost.
    It took two letters of complaint and countless phonecalls before I finally got the derisory amount they paid. They don't 'sell' insurance apparently, they only 'arrange' it so if it all goes wro ...

  • ReadTheSmallPrint 19th Aug 2009

    Reviewer rating: 1 stars


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    What a nightmare. if you want cancellation charges then go to Bennetts Motorcycle Insurance. They charge 60% of your total yearly fee when you cancel your insurance even if you have payed by direct debit for the last 4 months. I would never deal with them again. Search a bit more when you get a quote your a better of paying extra to avoid bennetts.

    Another lesson learnt the hard way. Before you say it I will say it to you read the small print.

  • dcarter Rank: Lance Corporal 7th Aug 2009

    Reviewer rating: 1 stars


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    From the very first contact i had with Bennetts Motorcycle Insurance i wasnt sure however I gave them a chance as the are known in the industry WORST mistake i ever made. 1) wrong policy 2) lost the details about a previous claim 3) charged me for there mistakes 4) took over a month to get a refund 5) customer relations argeed to give me a further refund a month ago still no money.

  • Guest 4th Aug 2009

    Reviewer rating: 1 stars


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    Bennetts insurance are a joke, last year i got insured with them, i never received my insurance certificate, good job i kept all the information of insurance on my pc, and taxed my bike on line. This year coming up to renewal, no contact what so ever, i then got a weird text quote on my house phone that i couldnt understand. I then got insured for my bike on line the morning the insurance had run out, insurance not by Bennetts. two days later I received my insurance certificate from Bennetts, sa ...

  • bobrobertsu Rank: Lance Corporal 22nd Jul 2009

    Reviewer rating: 1 stars


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    To all the people on here who have difficulty in getting a refund from Bennetts insurance. Provided you ask for a full refund within 14 days they are obliged to give a full refund. I was just over £100 short changed wrote them a letter to customer complaints got no reply. Write to
    'The Financial Onbudsman' be clear and concise. I finally got my refund well I have a letter to say its in the post. Check out Carole Nash and avoid Bennetts my wife's lost her no claims discount after she jus ...

  • Peterb100 17th Jul 2009

    Reviewer rating: 1 stars


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    I called Bennetts Motorcycle Insurance in June 09 to advise I had sold my motorcycle, this was some 4 months before my fully paid up policy was due to expire. I was surprised to hear that I would not receive anything back on the policy. The advisor then told me that becuase I had made them aware they would need to cancel my policy in 30 days which would allow time to transfer to a new motorcycle if required. No new bike, time elapsed and in July received a letter stating that I 'owed' them &poun ...

  • Guest 14th Jul 2009

    Reviewer rating: 0 stars


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    Bennetts Motorcycle Insurance.......... never again. Had a policy for just under six months. Paid in the region of £175 premium / breakdown etc / wanted to cancel and they said there is no reumbursment. Apparentely they charge 80%..yes 80% of the premium + £30 cancellation fee . hmmmm nice one . They wouldnt let me talk to a manager either. Managed to get insured somewhere else with loads more included in the premium and they would put an extra bike on where bennetts wouldnt .Can s ...

  • dcarter Rank: Lance Corporal 7th Jul 2009

    Reviewer rating: 0 stars


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    i would never use Bennetts Motorcycle Insurance again.
    to many bad points to list however here are a few
    wrong policy
    lost details about an accident
    30 days+ waiting for a refund

  • Jim22 25th Jun 2009

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    Bennetts Motorcycle Insurance should be avoided at all costs, I made the mistake of taking out a policy last year and sorely regret it. They renewed my policy without asking and then charged me £20 to cancel it. If that wasn't bad enough they then took a further £30 and can't explain why or what they will do about it. Calls to them cost a premium (0844), they're creaming it all round. A quick search of the net and I see I'm not alone. Beware Bennetts!

  • KEVTRANSPORTER 14th Jun 2009

    Reviewer rating: 0 stars


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    I received their quote for the year to find that it had nearly doubled, so after a few minutes on the web, I had a far better quote and took out the insurance. Two weeks later a Bennetts insurance policy arrived, when I rang them to ask why I was told it was standard and that some customers liked it! I sent the certificate and was refunded, minus £54 for their trouble. I always thought that an agreement with your insurance company was based on honesty and trust.

  • RebelYell Rank: Lance Corporal 11th Jun 2009

    Reviewer rating: 4 stars


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    Absilute nightmare changing anything on your Bennetts Motorcycle Insurance policy, don't move house, change you bike cos charges charges charges.
    They say you only know how good your insuers is when you make a claim and now I know

  • suckered 29th May 2009

    Reviewer rating: 0.5 stars


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    After years claimfree with bennetts,i had to sell my bike and so stop my insurance 2 months b4 it was up4 renewal. I then found out you have to pay a £30 pound cancellation fee and £24.58 outstanding balance.What a joke!!! I will never use bennetts again and will advise everybody away from them! They even threatened me with recovery action ect one week after i had cancelled!!! STAY well away.