Aviva Rescue Reviews

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Aviva Rescue go to www.aviva.co.uk
1.6 stars
Average rating for this product is: 1.6 out of 5

From 1 rating and 3 reviews

Thumb down 33% of users recommend this product

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Summary

Norwich Union Direct Rescue is now known as Aviva Rescue in the UK.

Information
Policy Type: Car
Policy Options: Car Hire or Accommodation, European Cover, Fix At Home, Fix At Roadside, Personal Cover, Recovery To Any Destination, Tow To Garage
Average Response Time (minutes): 60

Average Ratings for Aviva Rescue

  • Reviewer Ratings2 stars
  • Overall Rating1.7 stars

3 Reviews For Aviva Rescue

  • Guest 9th Nov 2009

    Reviewer rating: 1 stars


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    When my vehicle broke down, customer service did not answer the call for about 20 minutes before the line cut out. I had to ring 3 times before somebody answered without the line being disconnected. Very poor service!!

  • Frank Rietz Rank: Lance Corporal 22nd Oct 2009

    Reviewer rating: 1 stars


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    21st October 2009 -Customer services have no knowledge of their service commitment. Told that with full UK cover Rescue, Recovery, Homestart, Onward travel I qualified for only a ten mile tow to a garage. My service garage was 15 miles away. Got their agent the RAC out anyway and they confirmed that I qualified for a tow to any garage in the UK. The incompetent Customer services agent was offering to call a garage to tow me to my garage at my expense!
    Aviva website policy confirms that a tow to ...

  • Guest 25th Dec 2007

    Reviewer rating: 4 stars


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    Satisfied with the service I received of Norwich Union Direct Rescue.