Central Wings Reviews

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0.8 stars
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Average Ratings for Central Wings

  • Overall rating0.8 stars

13 Reviews For Central Wings

  • Guest 13th Aug 2008

    Reviewer rating: 0 stars


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    Centralwings canceled our AMS-Krakow flight without notice; only found out at airport check in. They have no ground rep at AMS and all we got was a Poland phone number to call in. When we finally got in touch with a person on the other end of the line, we were offered either a refund or a booking on the next flight, which is a week later!! It seems like they are so used to canceling flights that their phone reps do now show any sympathy or or offer any help. I wish I had come across this forum before I booked my flight. Will definitely not fly them again!

  • P Szymanski 1st Aug 2008

    Reviewer rating: 3.5 stars


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    I would definitely use them again. They provided the service I expected, they got me from Bologna to Krakow (and my family of five, on 22.07.08) for very little expense or hassle. My baggage arrived in good condition. As a subsidiary of LOT, I would imagine they have more professional support.

  • einafets Rank: Lance Corporal 8th Jul 2008

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    Cancelled Krakow to London at time of check-in with no notice.
    On the day of rescheduled flight they tried to send us to Warsaw instead. Poor service, will never fly with them again. Will hopefully see compensation for missed flight out of London.

  • Guest 6th Jun 2008

    Reviewer rating: 4.5 stars


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    I would fly with them again! We flew round trip from Amsterdam to Poland. We had no problems with the flight or the service. It was well worth the money that we paid. We were 20 minutes late taking off but the pilot made up the difference in the air.

  • Guest 22nd May 2008

    Reviewer rating: 0 stars


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    We booked our flight with Central Wings from London Gatwick to Warsaw Poland 2 months in advance. The price was reasonable (well would have been if all went to plan) Two weeks before our flight they e-mailed us to let us know they changed the day's we were flying. They moved them forward one day both departure and return to England. Luckily we were staying with family if we had a hotel booked it would have been a different matter.
    We got to the airport checked in no problems. The flight was then ...

  • Guest 15th May 2008

    Reviewer rating: 1 stars


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    Why is anyone in their right mind still booking flights with this company??? I have flown between the UK and Warsaw, Poland, twice a month for almost 2 years and on not one occasion was the flight on time, the average delay was over 2 hours and on several occasions it was cancelled, with no notice and no compensation. It became a joke among friends long before fuel hikes caused it to start cancelling flights and routes that were unprofitable. Rude staff, unworkable website, disorganised - I no ...

  • NCB Rank: Lance Corporal 13th May 2008

    Reviewer rating: 0.5 stars


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    If you like hanging around airports, this is the airline for you. I consider their flights now NON STOP. There are so many infants on board with parents who seem not able to control them, I call the flights non-stop crying. Perhaps they should charge infants under 2 a fare to curtail the number and add comfort to fare paying adult passengers. My BA flight was a pleasure with extra baggage allowance, complimentary drinks and snack, on time, and no children crying.

  • Guest 10th May 2008

    Reviewer rating: 0 stars


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    An absolute disgrace. I rung the call centre and they said that they rang my house number once to let me know about the cancellation. As I was probably at work at the time I do not know how they can justify one phone call that was not answered acceptable as a cancellation notice. We were going to Krakow for my friends Stag do so unfortunately it was ruined. I advice any person booking with this airline to check their flights on a regular basis up to going away. No wonder they are having to cance ...

  • Guest 21st Apr 2008

    Reviewer rating: 0 stars


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    Cancelled our flight (2 weeks notice) from Dublin to Krakow. Tried to contact them on the phone number given but could not get through. Put on hold. Tried their internet site and found out that they do not list Dublin as a destination any more. Booked flights in a panic with another airline for an extra 200euro. Few days later get an confirmation email from Central Wings saying the flight is going ahead. No explanation or apology in this email. At least with Ryanair you are almost guaranteed th ...

  • ewelixs 20th Apr 2008

    Reviewer rating: 0.5 stars


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    Last year I was travelling back home after year time, we booked our flight in advance as usual, but any way it wasn't one of the cheapest flights, our flight was just few minutes after midnight and what confirmation letter said that they open gates around 2h earlier etc, So what happened we were late, we missed our flight!!! Problem is that the info was very confusing. I spoke with lady at the airport, she gave me contact number to central wings in Poland, I spoke with very rude and unhelpful la ...

  • Ann Dee 20th Mar 2008

    Reviewer rating: 0 stars


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    Would have been good if it had happened. I booked flights to Warsaw from Manchester for 8th April. Flight canceled, no refund so far. I have received an e-mail from Central wings saying that the flight is canceled. Their phone number is unobtainable!

  • Guest 15th Mar 2008

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    My flight to Warsaw(28/03) was canceled. Reason given: they don't have enough passengers. Shocking!! Luckily I found a flight with Wizzair which cost me extra money. The customer service very poor.

  • jimbo223 Rank: Lance Corporal 11th Jan 2008

    Reviewer rating: 0 stars


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    They cancelled our flight back from Poland, and said they could only fly us back 3 days later. We had to book and pay for our own way back to London via Brussels which cost £350 and took 27 hours. We then tried to claim compensation under the European Air Passenger Rights, which they and the Polish Airline Aurthority have ignored.

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