33 Reviews for VPI Pet Health Insurance Reviews

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VPI has been unprofessional, slow and unhelpful so far. They have 'lost' all the information the Vet faxed them 2 months ago already, and didn't bother to tell me they had put the claim on hold. They also failed to inform me they were having difficulties with my credit card, and that the plan was in ...

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Having had a silky terrier that developed atypical cushings at age 10 and lived quite well and happy until 16 made me realize how costly elderly animals can be. She had no insurance and sometimes her care cost around $600.00 a month. While worth every penny, i happily chose her health and cut back ...

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VPI Pet Health Insurance have never paid a claim (other than $9 after a deductible). What is worse, is that after flatly stating that a proposed procedure would be covered on the telephone, they denied the claim. And this was in the face of a writtten medical diagnosis stating that their positio ...

joemit's review has yet to be rated - Be the first!
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Our son gave us a policy for VPI as a gift with our collie pup 18 months ago. Since that time I have submitted four separate claims to VPI. All were rejected. They issue a form listing many illnesses they cover but always seem to find a reason to reject your claim. I just told my son to cancel the p ...

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This is my experience with Veterinary Pet Insurance (VPI) Pet Health Insurance. I submitted my claim for E&L pet insurance on 21st December 2008. In January I got a reply saying my claim was being looked into. Despite two further phone calls, the first which did confirm my claim was being paid, I ha ...

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Just got a retriever from a rescue and had him checked out by two different vets for a clean bill of health. About two weeks later he comes down with kennel cough and pneumonia. I had to take him to the emergency vet where he received IV anti-biotics. He had to stay at our vet for an additional 5 ...

Jim Collis's review has yet to be rated - Be the first!
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We have a basenji who had some surgeries in the past. The first time, the claim was paid without a problem. The second surgery they denied and we had to fight tooth and nail to get paid. The 3rd surgery, which was different (for his eyes) was refused even though ever code was covered under the benef ...

khakip's review has yet to be rated - Be the first!
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I have had VPI Pet Insurance from the get go with my puppy. I really don't have much to complain about except the fact that it takes them a while to get the claims in and processed. I agree with other reviewers that it takes LONGER than normal, but I have had only 2 claims. We'll see how much I get ...

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I do not recommend VPI. If I could I would pick up another insurer, but my dogs are 9 years old and there's nothing I can do about it, but continue with this insurer. In 9 years of coverage, had to repeatedly send in claims because they were lost (although my guess is due to complaints they have i ...

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I've had VPI insurance for 3 years with NO claims. In January 2008, I had 2 claims for pet's eye infection. I paid $143 for vet's fees and meds. I got $59 back after weeks of waiting. I tried cancelling the policy for 18 days. Got the run-around that emails, faxes, etc. were never received. I ...