14 Reviews for Alltel Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

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Alltel Reviews

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  • Guest 5th Sep 2008

    Reviewer rating: 4.5 stars


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    The Alltel coverage is pretty good. I can get a signal in places where many others cannot. There are few places where someone else gets a signal when I don't.Customer service has been great so far. I switched from being part of my mom's family plan to having my own plan, and the transition was smoot ...

  • JEAN12212121 30th Apr 2008

    Reviewer rating: 0.5 stars


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    I've been with Alltel for over 3 years and they have done nothing but make mistake after mistake. They shut my cell phone off BEFORE my bill was due and when I called a representative they told me they could do nothing about it. She told me they'd charge me an extra $35 to get it back on because of ...

  • Guest 20th Jan 2008

    Reviewer rating: 0 stars


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    Paid $767 last month and $567 this month, son's phone went over on minutes and texting. Also had to pay last month's late, I never pay any bills late ever. So they texted my husband's phone every day. The last month's charges were AFTER we changed the plan the month before. They credited us part ...

  • clubwebhost 4th Jan 2008

    Reviewer rating: 0.5 stars


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    I have been with Alltel for a number of years, first when it was cellularone and then continuing after they were bought out by Alltel in 2006, I think it was.

    After the buyout I was told by Alltel that my plan would remain exactly as it was when we had cellularone; this lasted about a month. Sudd ...

  • daniboy302 15th Oct 2007

    Reviewer rating: 0.5 stars


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    Overall I have a REALLY bad experience with All tel. I hope it won't happen to someone else. In less than 2 months of service with them, I have to pay almost $400 for service per month and $400 to cancel my contract ( 1 contract 2 phones sharing minutes). TOTAL - $1200 in less than 2 months. Needle ...

  • Alboski 11th Oct 2007

    Reviewer rating: 5 stars


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    Alltel gets better coverage in Georgia..

  • tjhallwhite 9th Feb 2007

    Reviewer rating: 5 stars


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    I have been with alltel for a month and I think that they are good I don't know that people are talking about when they say bad coverage. But they are great like when I go to the skating rink everybody else's phone is not working but alltel is working some people say they are going to switch which I ...

  • Mari123 18th Sep 2006

    Reviewer rating: 0.5 stars


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    My Alltel phone which is still under warranty will not hold a charge and constantly drops calls. I have been to the store six times and spoken to the 800 customer service representative four times and still don't have a phone that works. Today they actually asked me to leave the store and not comp ...

  • pm8453 14th Apr 2006

    Reviewer rating: 2.5 stars


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    I have been an Alltel customer for years, and their customer relations are terrible. They constantly overcharge you, and it's not easy to get them to rectify the situation. Also, if you are a few days late on the bill they shut your phone off almost immediately. The only reason I use them is beca ...

  • y2kspag 10th Mar 2006

    Reviewer rating: 1 stars


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    I have used Cellular one for 10 years! As a Former Cellular One customer, I had come to expect a superior level of customer service, including courtesy policies. One such policy that I discovered is no longer being offered, through Alltel is where I am able to retroactively make changes to my plan. ...