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Review by
stevemilbourne
on 13th Jun 2008
User Rating : 1
Respect :
0
I've been with Toucan for over 2 years. Yesterday I'd had enough of the line speeds and decided to move provider. Phoned up to be told that I was still under a 12 month contract. It seems when I phoned up to leave in November last year the price incentive they gave me was part of a 12 month contract ...
stevemilbourne's full review | 143 words
Review by
Guest.
on 27th May 2008
User Rating : 3
Respect :
0
Connection speeds we're slow for me personally, even though we were on the 8mb package, and close to the exchange. Limit you to 3Gb a week during peak hours, which is just about enough to play online on the Xbox (about 60mb an hour) and not a lot else.
Wouldn't recommend ever! You pay for the privi ...
Guest.'s full review | 75 words
Review by
fibblesticks
on 26th May 2008
User Rating : 0
Respect :
0
I have been with them for broadband and phone for 18 months and have had nothing but trouble as far as I am concerned with the staff and billing. It got so bad that I refused to pay my billing by direct debit. However as far as I am aware I still got charged, I have provided both online and on the p ...
fibblesticks's full review | 332 words
Review by
barnsleygirl
on 13th May 2008
User Rating : 10
Respect :
0
I feel like I must be in a parallel universe when I read some of these comments; either that or I have been exceptionally lucky (not like me I am not usually the lucky one!).
Since I first took Toucan 3 years ago I have not had any problems whatsoever. I was on dial up to start with, changed to broa ...
barnsleygirl's full review | 205 words
Review by
Hullpaul
on 6th May 2008
User Rating : 0
Respect :
0
I do not recommend Toucan broadband!Where do I start? Call centre agents were unhelpful I think, cannot hear you properly. Moved house and wanted to cancel contract. Had to call several times and was told several different things in my opinion. Eventually managed to disconnect then received my final ...
Hullpaul's full review | 141 words
Review by
Guest.
on 9th Apr 2008
User Rating : 8
Respect :
0
I get broadband speed of 7.6mbps out of 8mbps and it's cheaper than most providers. I have access to online billing and customer services has been helpful when I've been in contact with them. Even the technical support team responded to my query within 48 hours and the information was bang on.
Abs ...
Guest.'s full review | 71 words
Review by
Madmicky109
on 6th Apr 2008
User Rating : 0
Respect :
0
As far as I am aware they have not yet replied to my emails even though its been agreed with the high level compliance team, account still active even though I no longer receive bb from them, I do not recommend Toucan.com broadband to anyone!
Madmicky109's full review | 56 words
Review by
Guest.
on 4th Apr 2008
User Rating : 0
Respect :
0
I was with them for 12 months, I should have left earlier I feel, Random disconnects in my experience, limiting max speed to under 2M as far as I am aware, when my new ISP has me at 3.5 on the same line. Unhelpful Customer service in my opinion, Technical support also was not very helpful as far as ...
Guest.'s full review | 91 words
Review by
Guest.
on 3rd Apr 2008
User Rating : 0
Respect :
0
Throttle speeds on P2P, Torrents and full stop on Usenet DLS!Slow speed in my experience. Due to my experience I do not recommend Toucan Broadband as I feel I have not experienced any good points about this internet provider.
Guest.'s full review | 41 words
Review by
Guest.
on 27th Mar 2008
User Rating : 0
Respect :
0
I do not recommend Toucan broadband. I am paying for them to disconnect me because I cannot take any more of the service. I am going to put up a blog I am that angry, Toucan.com have been the worst service I have so far experienced, poor internet connection as far as I am concerned, billing wrong ev ...
Guest.'s full review | 76 words
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