Reviews for Dreams PLC Reviews

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Dreams charge 20% of the bed's cost if you wish to return it!!!!

Never buy a bed from Dreams. The worst experience ever!!

matthew chance's review has yet to be rated - Be the first!
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My thoughts are simply this I go to one of your dreams stores to make a purchase, i see something i like that concist of bedroom furniture, Bed and mattress. Total price £1200.00. Was told that the mattress came from there company but bed + furniture would take a little while longer for delive ...

squeak85's review has yet to be rated - Be the first!
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Bought a new double bed from Dreams. Was a very good service, sales person was helpful and advised me on what sort of beds I could get. Only downside was he forgot to tell me I had to order a headboard seperately so had to go back when bed arrived.

Delivery arrived on the day I was informed it woul ...

Alan Cregeen's review has yet to be rated - Be the first!
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I have a matress from dreams and when purchased we specified it needed to be for a sliegh bed with slats. There was no mention of how wide the slats should be and now after 3 years our matress has a 4ft x 1ft dip in the one side. They are blaming it on the springs going through the gap in the slats ...

On average, people found this review very helpful
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Put a deposit down on a bed with Dreams, even though they have accepted the cancellation I am not able to get a refund. The store manager simply bumps me off to the delivery team, the delivery team keeps phoning to arrange to deliver the bed. I cannot get any paperwork out of them to say the order i ...

christine999's review has yet to be rated - Be the first!
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when contact was made to Dreams PLC customer services they insisted on provision of photo's to access the damage even though they were told the noise it was making could not be photographed. they eventually sent out an upholsturer who tied the springs to the wooden frame with string. told me there w ...

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I ordered bedroom furniture from above store because their catalogue clearly states delivery within seven days, asked salesman to confirm Items were in stock and a delivery date he made a phone call and said they were available and guaranteed I would have them on the 17 of October I phoned on 16 Oct ...

chetanshah's review has yet to be rated - Be the first!
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I feel that customer service at Dreams PLC take too long to answer phone calls whenever I call them, they never appear willing to put me through to a manager.
Purchased £2000.00 bed had it replaced twice due to defect.
I feel I have received poor quality and service.
Will not never buy fro ...

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I ordered my bed and mattress over three weeks ago and was assured it would take three weeks for delivery due to stock. I called them yesterday (6th) to enquire about a delivery time as I had not heard from them - they told me my bed was still out of stock and it would be delivered on the (11th.) I ...

dilettante's review has yet to be rated - Be the first!
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Ordered child's high sleeper for my stepson which broke the moment he put his foot on the ladder. On that basis called to cancel outstanding order for another bed but was persuaded not to. Accepted the offer, and anticipated delivery 3 weeks later. Was called the day before agreed delivery to be tol ...