Review by
Guest.
on 20th Aug 2008
User Rating : 0
Respect :
0
Would not use again, but Holiday Autos did not specify which sub-contractor they use at the time of booking. Would also suggest that the damage excess waiver (DEW) is your only protection against this.
Guest.'s full review | 81 words
Review by
p flaherty
on 12th Aug 2008
User Rating : 0
Respect :
0
Have emailed Holiday Autos and last minute.com several times about reclaiming my money - still waiting for replies.
Would never recommend this company to anybody.
p flaherty's full review | 66 words
Review by
srwhld
on 6th Aug 2008
User Rating : 2
Respect :
0
Holiday Autos are brokers who do not approach customer service with the same zeal as processing your credit card. Work with a genuine Car Hire company, not a third party broker who washes their hands if anything goes wrong.
srwhld's full review | 117 words
Review by
beltalady
on 28th Jul 2008
User Rating : 0
Respect :
0
As pointed out on a previous post - these are brokers. I did not realise this. Customers should be told. I would not use them again. Once the car hire company have your card number, they can take any amount off it ! Will I ever get my refund? If I had not checked my statements, it would have co ...
beltalady's full review | 177 words
Review by
jdybnsn2
on 24th Jul 2008
User Rating : 7
Respect :
0
I just wanted to add an update to our rental experience with Holiday Autos - using Nationale at Bregamo airport in June 2008.
Basically I was given a smaller economy car than I paid for and a very battered one at that!
However, delighted to say that I had a positive outcome to my complaint. Today ...
jdybnsn2's full review | 147 words
Review by
jdybnsn2
on 15th Jul 2008
User Rating : 2
Respect :
0
If we had scratched or scraped the car, we would not have had to pay for it as it was so badly scratched & scraped already, no one would have noticed ! We had booked an economy car Clio or similar from Bergamo airport. Our booking even had an illustration of a Clio on it and stated Clio however when ...
jdybnsn2's full review | 598 words
Review by
Guest.
on 22nd Jun 2008
User Rating : 2
Respect :
0
We booked on Holiday Autos for a holiday in Portugal/Spain. The car hire company actually providing the car from Faro was Guerin and they were rubbish! It took an hour to get served and then they had run out of car seats. Apparently when you book via Holiday Autos its a request, not a confirmed orde ...
Guest.'s full review | 150 words
Review by
keithmcdon
on 20th Mar 2008
User Rating : 2
Respect :
0
Easy to book online. Better to book with a car company direct and save any hassle. Not transparent re costs. I was charged for winter tyres (which are mandatory in winter) after my holiday. Why couldn't I be charged the full price at time of booking. Not very good customer service.
keithmcdon's full review | 51 words | 1 comment added.
Review by
Keith Large
on 25th Feb 2008
User Rating : 8
Respect :
0
I find them very easy to book with on the internet, very speedy collection of your car, you are on your way in very little time to your sunny holiday destination. Very easy to do the formalities with the office next to the exit at Alicante airport, cross over the road at the front of the airport to ...
Keith Large's full review | 102 words
Review by
BGPLONdon
on 4th Dec 2007
User Rating : 0
Respect :
0
The company had rendered their car unusable. After our holiday, their customer service was rubbish.
BGPLONdon's full review | 121 words
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