Reviews for Alliance & Leicester Reviews

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I've operated a business account with Alliance & Leicester for only 3 months now. The whole account opening procedure was a real pain & took over a month to complete. Once open the Internet Banking facility did not operate & I was unable to make payments online, Great.

The account has operated in c ...

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Started to struggle with repaying my overdraft so arranged a payment plan with this lot. The amount I was paying meant the payment period was too long to be dealt with by one department, and as such would be passed on to another recovery team. What they didn't say was that I would be charged for t ...

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Appauling

Account never went overdrawn.
A&L charged me £80 in fees regardless.
Customers services was a joke, no option to speak to anyone in authority, just the same old people who can't help you.

Will never ever use them (or santander) again.

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Alliance & Leicester get 0/10. However, if what you're looking for is a bank that will screw you over by unfairly charging you and has a poor customer service then this is the one for you. Good luck!

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I never really had any problems with Alliance & Leicester until I tried to close my account. Their terms and conditions said I was to be charged £5 per month if I didn't pay in a minimum of £500 every month so I decided, since I had no need to pay in that amount of money, that I would ...

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I hate alliance and leicester. I must pay £100 in charges per month because payments in are not accepted instantly. If a payment is made out of the account and i then put money in out of my business account i still get charged! Everything takes an age and i have so many numbers to remember if ...

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Wakefiel Branch West Yorkshire has to be the worst bank on the planet for customer relations. We are treated like dog turds under youe feet!
The branch seems to be staffed by insolent 12 yr olds who do not care or cannot be arsed to help customers.
My blind 92 year old mother who has the misfortune ...

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We have been with Alliance And Leicester since 1974 when it was girobank, it used to be great could not fault it, but now it makes my blood boil. I get upset at the thought of phoning to even get a balance on the account having being locked out so many times after using pin numbers sent by them to m ...

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This is my experience as attorney for my mother's account. Setting up power of attorney with them was a challenge in itself and took me about 6 months. You would think that sending one copy of the power to their legal department would be enough to give power over all my mother's accounts, but they w ...

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I have been a customer of A & L since Girobank days and too be honest, I have had enough! The staff are very rude, not very pleasant and their customer service is more like dis-service! How on earth they are managing to stay in business is beyond me?

You can use the Post Office to pay in & take ...