Reviews for AXA Home Insurance Reviews

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Insured buildings and contents. Was informed policy wouls arrive within 5 working days Three weeks on still has not arrived. Phoned seven times and have not yet managed to speak to any one despite on one occasion holding on for 3o minutes. The irritating female recorded message which tells you every ...

deee's review has yet to be rated - Be the first!
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I bought AXA building Insurance through AXA's broker, Exchange Insurance in Liverpool in March 2005 over the phone and policy was issued by AXA and the annual premium which was over £600 was paid to AXA via Exchange upfront in full. I have never been given a Proposal form to complete or sign ...

abisola's review has yet to be rated - Be the first!
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AXA was quick to send somebody round to secure our property after we had an attempted break in. The quality of the temporary board that was installed in place of my UPVC panel was nothing to write home about.

The damaged door was installed by Anglia, still under warranty and double glazed. I explai ...

earton's review has yet to be rated - Be the first!
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Put a claim in for a leaking bathroom in March, initially there was some contact and they sent two companies round. One of which installed a drier for 5 days. I then received a mandate for the flooring which after the excess was £20. That was the last I heard from them. I tried to get a quote ...

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In the heavy rainstorms of last year, my garden wall fell down. It was dry-stone and just couldn't cope with the volume. When I claimed on the phone, the call-centre claimed their records showed that the weather was not that bad. The same day, the local newspaper had shown photo's of cars being wash ...

megan5's review has yet to be rated - Be the first!
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Very poor service. I spoke to 10 different people at AXA Home Insurance and tried, being reasonable, angry and finally pleading, before I got any help at all. I was told if I expected emergency help then I should have paid more money each month to get a special emergency policy that would guarantee ...

greece1's review has yet to be rated - Be the first!
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AXA my be the cheapest insurance but once this claim is settled I for one will go back to my more expensive insurer. Almost a hour on the phone, cross examination over how my with dropped a bottle of bleach on the landing carpet. They want us to take photographs of the damage also before and after p ...

jamiller's review has yet to be rated - Be the first!
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This review adds to my previous comments on this provider as have now unfortunately had a to make a claim. To be fair to the insurer the circumstances resulting in the claim were really unusual. Whilst I can completely understand the initial hesitation I did not find the approach helpful when fac ...

jamiller's review has yet to be rated - Be the first!
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I have also found the companies car insurance costs to be reasonable. I have not made a claim, fortunately, and am unable to give a view on how the company handles claims. In my experience the claim process can be generally frustrating and an efficient insurer is a must - I have found some insurers ...

Stunt Gerbil's review has yet to be rated - Be the first!
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We have our home insurance with Axa and I couldn't be happier - the sign up process was very simple and they were much cheaper than my bank who were after almost double - I don't know why I bother with Barclays! Never had to use it yet and I cross my fingers that I never will. I've heard from other ...