Reviews for First Alternative Car Insurance Reviews

Guest's review has yet to be rated - Be the first!
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hi i have quota with this insiurans and i make claim 2wais. so i hawe big big problems.

CJYoung's review has yet to be rated - Be the first!
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I had to make my first ever (non-windscreen) motoring claim in December 2007 and I don't think I could have picked a worse insurance company to do it through.
First Alternative have failed to impress me and the claim is still unsettled. I have been contacted twice in six months about my claim and th ...

Peter Bolitho's review has yet to be rated - Be the first!
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First Alternative is very keen to warn its 'customers' against making 'over-inflated' claims. I would like to warn potential First Alternative customers about being 'bounced' into low cash-offers by this company. In my case they at first refused to repair my vehicle offering instead a cash-offer ...

Cnxs's review has yet to be rated - Be the first!
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FA, or E-sure, or Halifax (who actually owns whom?) have let themselves down and us. It's a good job they backed down when they tried to put our premium up on renewal.

edgey74's review has yet to be rated - Be the first!
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I cancelled my insurance in November 2005, as I was moving to Australia for a year. I cancelled my policy by phone, and I was asked to send the certificate of Insurance. As this was lost, First Alternative said to write instead, which I did, and the matter would be resolved. Due to their lack of hel ...

LvlMs's review has yet to be rated - Be the first!
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First Alternative are cheap for car insurance, but there's a reason for that. I made a claim after writing my car off during the bad weather last winter. They did eventually pay out, but despite having a fully comprehensive insurance policy, they did not provide me with a courtesy car (because they ...

anmcl's review has yet to be rated - Be the first!
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First Alternative offers car insurance for quality cars, but their claims department offers a non-quality service. The quality of their staff is highly variable. Their communications, both externally and inside the company are poor to non-existent, leading to unnecessary delays in settling claims. I ...

mmeg's review has yet to be rated - Be the first!
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My original claim began in June 2005. The other party accepted liability in March 2006. It is now June 2006, and I am still trying to get my money back from First Alternative car insurance.

To reiterate previous reviews, the First Alternative car insurance customer service and claims departments ...

abernard7's review has yet to be rated - Be the first!
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First Alternative Car Insurance are the absolute pitts if you make a claim. Be careful what you say when making a claim. Don't tell them what you think may have happened if you were not in the car at the time. They will twist it so it looks like you knew the car was faulty. They did not listen prope ...

suki75's review has yet to be rated - Be the first!
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The First Alternative car insurance claim department are an absolute nightmare to deal with. No-one seems to know that what they are doing. Totally useless company and shockingly bad service. So far this claim has so far taken nearly 6 weeks, and I am no nearer to completion.

Simply a bad choice ...