Reviews for STA Travel Reviews

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Just wanted to let everyone know about some of STA's shady business practices - next time you book - be sure to ask what the APU is - for those of you not in the know - the APU is the price mark up that gets added to your price. Be careful when asked "What kind of fares have you been finding" - if y ...

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STA changed our booking without telling us of the time change. We were left in Mumbai/Bombay with no money, and no help. upon return they have batted us around between branch and customer service centre and have refused to pay us back for a flight we have aready paid for (STA didnt forward the payme ...

JenDavid's review has yet to be rated - Be the first!
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In September 2007 me and my boyfriend used STA Travel to book our year out to Australia and Asia, to start in Feb 2008. I spent many weeks to an throwing on the phone with a sales consultant to find me cheap flights (thinking booking in advance we be better). Eventually we settled on dates and booke ...

salw's review has yet to be rated - Be the first!
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I have used STA a few times and can't understand all the bad press they get.
I can only assume that people who have had bad experiences have just been unlucky in getting the wrong consultant, because I have nothing but praise for them. I have used the portsmouth and southampton shops and have al ...

thomarnold's review has yet to be rated - Be the first!
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I booked my tickets through STA for the convenience. However whilst travelling, I changed the dates of my flights home. Instead of re-booking my ticket, they simply cancelled my original ticket, leaving me and the airline slightly confused when I turned up at the airport to board a flight I wasn't b ...

Leadingman's review has yet to be rated - Be the first!
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I have had noting but problems from Sta Travel. The members of staff consistently gave me wrong information about my flights, the visa's I needed, the injections I needed and I had to constantly badger them to even send me my itinerary, I even found them reluctant to give me my tickets that I payed ...

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My first encounter was a few years ago when they sold me an International Student Card that actually expired in 2 months, when if I'd been told to wait another week, I'd have got it for the next year. When I went in to complain, I ended up being the one shouted at and told that my complaint was inva ...

Jimmy tom's review has yet to be rated - Be the first!
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I recently booked my honeymoon flights with STA Travel, i wish i hadn't. During the process of updating itineries they changed flight times and didn't highlight the changes meaning an additonal 6 hours airport stop over - not what you need at the end of a honeymoon. Be warned STA Travel take no resp ...

emza2511's review has yet to be rated - Be the first!
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Went to STA travel to book a working holiday visa, choose to book it here as it was considerably cheaper than any price given online and £30 cheaper than trailfinders.Also got an international student card which they did in store in less than 10 minutes.Had to wait about 20minutes to see some ...

gavindye's review has yet to be rated - Be the first!
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STA travel failed to book the Hong Kong - Bali portion of our trip that meant that we arrived at Hong Kong Airport to find we had no flight out. With no 24hr customer service to contact we had to pay full fare to get our flight to Bali. We are now stuck in an arguement between STA and Air Brunei ov ...