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Review by
maksipup
on 9th Oct 2008
User Rating : 1
Respect :
0
After ordering chocolates on 14th September, website advised dispatched on 15th for delivery estimated at 20th September. Allowed an extra 7 days then phoned and was told in transit with courier. After a further 3 days emailed and phoned again and was told still with courier. Phoned again yesterday ...
maksipup's full review | 206 words
Review by
cab123
on 4th Oct 2008
User Rating : 0
Respect :
0
I placed an order on the 9th August, the money was taken from my account on 11th August, despite several phone calls and e-mails, I still have not received my order, or even a reply.
cab123's full review | 35 words
Review by
Ladder
on 4th Oct 2008
User Rating : 0
Respect :
0
If Ideal World sorted out the customer complaints as quick as they take the money it would even beat QVC.
Ladder's full review | 47 words
Review by
Guest.
on 3rd Oct 2008
User Rating : 0
Respect :
0
They do have some well priced items from time to time. Presenters are good. However, customer service was appalling. Their response to an email was an automated reply saying they will respond within 7 days... but they didn't. Contacting them by phone can be costly. Far too many Craft shows. Not a pa ...
Guest.'s full review | 57 words
Review by
Ian Talbot
on 1st Oct 2008
User Rating : 0
Respect :
0
I have ordered Proshine Spray & Shine originally from Ideal World but it never turned up and after 3 months of waiting to get my money back I have finally given up with them and their appauling customer service has has cost me so much in phone calls, I thought forget it and bought from www.netparts. ...
Ian Talbot's full review | 80 words
Review by
pixwix
on 28th Sep 2008
User Rating : 0
Respect :
0
My wife has used Create&Craft / Ideal World for some time - against my advice, as the security certificate on their website does not seem to be current - throwing up warnings on much of my security software. Also, when my wife made a recent purchase she was presented with a pop-up requesting confirm ...
pixwix's full review | 248 words
Review by
sarahjo38
on 18th Sep 2008
User Rating : 0
Respect :
0
I ordered a set of nails from Ideal World, they took my money straight away and i waited weeks only to be told from someone who could barely understand me, there was a problem with stock and would be with me within 2 working days. I waited and waited, nothing, so phoned again only to be told item ha ...
sarahjo38's full review | 110 words
Review by
yvonne romaine
on 15th Sep 2008
User Rating : 1
Respect :
0
I have continually been sent wrong items, it's taken an age to get refund though money is taken immediately. I keep getting told ring back, ring back, so I have to pay for phone calls, cannot get through to anyone in authority, even though I've requested this several times and would like to speak to ...
yvonne romaine's full review | 109 words
Review by
Guest.
on 9th Sep 2008
User Rating : 1
Respect :
0
Ideal World only seem to sell 3 things - Bissel, Flyflots and craft!
Guest.'s full review | 20 words
Review by
Guest.
on 8th Sep 2008
User Rating : 0
Respect :
0
If an item is popular it is very difficult to order on the web. Every endeavour failed which then makes it necessary to contact the telephone order line but by that time the item or size was not available. I could not add to an order within 2 minutes of placing the order. The original order had to b ...
Guest.'s full review | 248 words
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