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Dunelm Mill
2.4 stars
Average rating for this product is: 2.4 out of 5

From 3 ratings and 30 reviews

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Dunelm Mill Reviews

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  • Guest 23rd Nov 2009

    Reviewer rating: 1 stars


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    After ordering on 27.09.09 we had our fitting date on 09.11.09 .One of the
    2 lounge curtains was 5 inches too long .This curtain was taken away for modification .So far at midday on 23.11.09 we cannot get an update as to wnen the order will be completed .This is despite numerous telephone calls by m ...

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    Attempted to order curtains and blinds to be made. Shop states that orders would take 4 weeks. Took 3 months and still wrong.

    1. They said they used my material for someone elses order
    2. The next order got lost in transit.
    3. Final order had an extra blind and no blinds that matched what we h ...

  • Guest 26th Aug 2009

    Reviewer rating: 5 stars


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    I recently visited the blackpool branch of dunelm mill on Squares Gate retail park. I found the store very clean and tidy and had a warm welcoming and loved look about it. I was in the store about 2 hours and I managed to find everything I was looking for and came away with everything i needed the b ...

  • Guest 23rd Aug 2009

    Reviewer rating: 1 stars


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    I visited the Blackpool branch of Dunelm Mill on the Squires Gate estate.

    The service was abysmal. I needed help selecting a suitable fabric but the assistants had no knowledge of the stock.

    The service was slow and the assistants attitude was a disgrace. The assistant was uncooperative towards a ...

  • Guest 14th Aug 2009

    Reviewer rating: 5 stars


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    My experiances of Dunelm Mill are that they are extremly helpful and the mechandise that they sell is very high quality and reasonably priced. Furthermore I enjoyed the experiance of shopping there because of the staff's knowledge of the products and also the customer service was second to non. I pe ...

  • Guest 7th Aug 2009

    Reviewer rating: 1 stars


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    Very Very dissapointed!! I ordered curtains in May this year!! They were made to the wrong measurements, I am still waiting for them!! No apology no phone call, quite frankly 'no customer' service.

  • Guest 24th Jul 2009

    Reviewer rating: 1 stars


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    I have ordered blinds online. One arrived damaged. It took a week for it to be collected and Dunelm Mill will not send out a replacement until they received the blind. The blind was collected on Tuesday and on Friday they tell me that they will process the order on Monday and I may recieve it by the ...

  • Guest 10th Jun 2009

    Reviewer rating: 0 stars


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    BEWARE - If you have to deal with dunelm mill office of 'customer services' and have a problem, then be prepared for a never ending story of grief.Curtains made wrong - not to spec of order - they argue and refuse & just repeat the same sentence on the phone in circles. Won't put you through to the ...

  • Guest 1st Jun 2009

    Reviewer rating: 4 stars


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    For yearsI have shopped at Dunelm in Loughborough, and more recently in Nottingham and have always found their staff helpful, and the goods very good value. The sewing and fabrics area is very good. Maybe not everyone's shop, but I love browsing around.

  • dawnt1806 30th May 2009

    Reviewer rating: 0 stars


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    I purchased a Magneto lamp from the Dunelm Mill Maidstone store just over two years ago but only now needed to replace one of the halogen bulbs. On trying to remove the glass cover, it completely shattered in my hand, scattering shards of glass everywhere. I have a 17 month old daughter so this wa ...