14 Reviews for John Lewis www.johnlewis.com Reviews

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John Lewis www.johnlewis.com Reviews

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  • zurich Rank: Corporal 13th Jun 2009

    Reviewer rating: 0.5 stars


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    I ordered a 40" toshiba tv from johnlewis.com, despite being given a 2 week delivery estimate, as i thought i would be in good hands. how wrong i was. instead of a 40" tosh jl sent me a 50" panasonic!!! fantastic news for some but it was too big for me and i doubt they would have honoured their 5 ye ...

  • kalinosia81 19th May 2009

    Reviewer rating: 2.5 stars


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    john lewis is a good company with a very bad delivery service - using HDNL who simply don't deliver...

  • MB101 Rank: Lance Corporal 23rd Apr 2009

    Reviewer rating: 0.5 stars


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    Very disappointed with John Lewis ... not what you'd expect from such an established retailer. Goods delivered damaged AND late - no apology or much help from their so called customer service team

  • LDav Rank: Corporal 3rd Apr 2009

    Reviewer rating: 3 stars


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    John Lewis has boring overpriced furniture. Almost an exercise in how much beige and brown can be fitted on a single page.
    However once you get over the initial impression, it at leaswet offers a range of colours for the boring furniture, disguising it somewhat.
    On the other hand the electricals I ...

  • ganwilliams Rank: Lance Corporal 19th Feb 2009

    Reviewer rating: 5 stars


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    great selection of products from technology to fashions at fair prices given the level of service and information offered! and easy to find what I was looking for... although Free delivery is a brilliant offer, I opted for buying online one day and collect my goods in my local branch the next day... ...

  • pauline 27 10th Jan 2009

    Reviewer rating: 4 stars


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    I rang Customer Service department after my Grandaughter opened a present of pjamas only to find the top was the correct size but the bottoms, which were purchased together as a set were 3 sizes bigger. They said someone from the childrens department would call, which they did left a message to say ...

  • mclean3 Rank: Lance Corporal 4th Jan 2009

    Reviewer rating: 2 stars


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    I've been told I can get a refund on Sony TV we paid £780 and it is now £599.99. Unfortunately, because I bought it online there is no refund offered. In future I will be going in to the store.

  • Guest 7th Aug 2008

    Reviewer rating: 1 stars


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    Waited 2 weeks for a black electric cooker from www.johnlewis.com. They delivered a stainless steel gas cooker.
    Seemed to drag their heels sorting out the mess. Have to now wait for a further 2 weeks for a delivery slot. I feel they have made no attempt to rectify the situation.

  • rakshasi Rank: Lance Corporal 4th Jul 2008

    Reviewer rating: 5 stars


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    i ordered a fridge online from www.johnlewis.com which was delivered in two days. a couple of days after i had been using it, i noticed a large scratch near the base which i had missed when unpacking it.i was hesitant to call as i had not reported it as soon as i had unpacked it - but as soon as i d ...

  • jclarkeuk 25th Sep 2007

    Reviewer rating: 2.5 stars


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    I ordered items, and the delivery company used by John Lewis are dreadful. Persistently said they tried to deliver the parcel over 2 weeks. Eventually, I cancelled the order and will order from a company with a more reliable delivery company. Items ordered were for christening presents, and as they ...