
![]()
User Rating : 0
Respect : 0
Newport News Women's clothing:
Customer service reps were rude, promised discounts that were never given and not qualified to handle all problems. Return policy not fully explained over phone. An order placed in on Nov. 1 was not completed until March.
her0's full review | 51 words
Review by
mmemk
on 18th Sep 2005
![]()
User Rating : 0
Respect : 0
The Newport News Women's Clothing customer service representative was rude. Did not explain return policy (they charge you almost $6.00 if you use their label to return a product, when places typically send you a label that has FREE return shipping) -- that policy is NOT clear. All this for an ext ...
mmemk's full review | 53 words
Review by
markellyc
on 26th Oct 2005
![]()
User Rating : 0
Respect : 0
Even though I ordered exactly the item (size, cut and color) that fit perfectly the first time I ordered it from Newport News Women's Clothing, it fit completely differently the second time. I was told by customer service they used different suppliers and couldn't control the quality of the product ...
markellyc's full review | 79 words
Review by
fisher36
on 22nd Nov 2005
![]()
User Rating : 0
Respect : 0
Newport News has terrible customer service. I placed my order over three weeks ago. They have taken my money but my order has not come. They refuse to track my order until it has been 15 business days - 15 days! Not only that, but it was sent through the post office and they say they have no way ...
fisher36's full review | 104 words
Review by
toppergem![]()
on 17th Jun 2006
![]()
![]()
User Rating : 3
Respect : 0
I love Newport News Women's clothes. I have ordered from them about five times in the last year, and I have never had a problem with the things I have ordered, and the catalogue is well laid out.
toppergem's full review | 38 words
Review by
Anita1962
on 26th Oct 2007
![]()
User Rating : 0
Respect : 0
I purchased some clothes on line from Newport News Women's clothing and opted NOT to take advantage of their "Discount Club Card". A couple of days after completing my transaction, I get a call from a customer service rep who tried to talk me into purchasing the "Discount Club Card" (which is $25.00 ...
Anita1962's full review | 151 words
Review by
stephaniebee
on 28th Nov 2007
![]()
![]()
User Rating : 1
Respect : 0
Where oh where did my exchanged clothing go? Three weeks after mailing it to Newport News Women's Clothing I have been told that I have to wait 4 weeks for them to trace it. Bad feeling. I won't buy from them again.
stephaniebee's full review | 48 words
Review by
Guest.
on 29th Nov 2007
![]()
User Rating : 0
Respect : 0
I needed an outfit for a holiday party on a budget, and I wasn't looking to spend a lot of money, and I spent $36 at Newport News Women's Clothing. My order hasn't left their facility yet, and it's been 1 week and a day. Now I have to go out and spend money on another outfit. Their customer service ...
Guest's full review | 137 words
Review by
gennelson
on 14th Dec 2007
![]()
User Rating : 0
Respect : 0
Newport News clothing and accessories look good in a picture. The actual quality of the products is a different story. Up close, they are cheaply made. Not only are their products not all they're cracked up to be, the clothing itself tends to run large. I am not a small woman. I'm breastfeeding, and ...
gennelson's full review | 232 words
Review by
onlineshopper01
on 16th Jan 2008
![]()
![]()
User Rating : 1
Respect : 0
As much as I love the look of their clothing in the catalogs, I cannot bring myself to order from them again. Too often, items I want are on backorder, or are not available in the color I need. I also resent having to pay so much money in shipping and handling to receive the items just to try them ...
onlineshopper01's full review | 149 words
