Reviews for MSC, Sinfonia Reviews

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The bar staff were rude and the language barrier too much to deal with. They never smiled, we had to repeat ourselves and they made us feel like we were just a hassle. We thoroughly enjoyed the boat ride to the island and back. The driver was a South African chap, great and up beat, told us we wer ...

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Our trip was the maiden voyage in South Africa and I am sorry to say that the embarcation process was very poor, laborious and badly organized. Staff unable to speak proper English and I can count the friendly ones on my one hand. Only a 3 day cruise, one WHOLE day was taken up just to get organiz ...

gudruole's review has yet to be rated - Be the first!
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We just came back from MSC Sinfonia cruise-such the wrong holiday choice this company.no good service at all nowhere,just pay pay pay for everything.Not worth it even to try the food-bad,no taste,no presentation-awful! Rooms were not clean,bedlinen,throw were with holes(all of it),bathroom was never ...

2ladybug's review has yet to be rated - Be the first!
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Service was very good, very attentive. Entertainment was good. Wine steward very accommodating when I discovered that the wrong wine package was purchased before the cruise. Kept very clean. Hot food not served hot, captain very standoffish, the head of restaurant scolded staff in front of everyone. ...

stanbaxter's review has yet to be rated - Be the first!
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Returned from a cruise on MSC Sinfonia today. The ship was clean and well presented but the problem lay with the officers who were ignorant and not helpful at all. We encountered a problem in Monte Carlo where 800 assengers were stranded asshore due to winds picking up. We don't understand why the C ...

walle's review has yet to be rated - Be the first!
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We are a family of 4, in an outside cabin on the 9.th level. We had a very good experience on out first cruise.

Well organized embankment procedures. Very service minded staff. Every important announcement in 5 languages, but only in public areas - no noise in the cabin. We have read other review ...

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We have been on several cruises and our conclusion is that the for the MSC Sinfonia, the insecurity and stress involved in dealing with the incompetence of the MSC staff cannot be compensated for by the good food and entertainment.

lisaandlisa's review has yet to be rated - Be the first!
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We've been on an MSC cruise for the third time this year and for us there is nothing to complain about. We were on the MSC Sinfonia and the MSC Armonia and both ships provided everything for our perfect holiday. For us there is no better way to spend the holidays and we would definitely recommend th ...

CALENDAR's review has yet to be rated - Be the first!
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Having used the MELODY last year, and after having a great holiday, you would not think that both these ships are operated by the same company. I would not return to the MSC Sinfonia on a free of charge basis.

Mrs J's review has yet to be rated - Be the first!
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The staff overall were not friendly, and we felt as though they did not like Americans. We were charged extra for everything -- including water.

Because the service and treatment was so poor on-board the MSC Sinfonia cruise, we had the tip excluded from our bill. We left a tip in an envelope for ...