Reviews for Asda Car Insurance Reviews

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The worst Customer Service I have ever come across. The attitude of the people picking up the phone is too much to bare.

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well i just bought new car on saturday so i called Asda Car Insurance to change it that went ok....i have all my papers but only INSURANCE PAPERS "NOT" they said it will take 2 to 3 days im sick off it ...i have new car and i cant drive it cos of insurance papers...when i called they always say it ...

vicky kuca's review has yet to be rated - Be the first!
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I had to do all the ringing around myself even though I was fully comp and it states on their website that they will do all this for you. When calling their call centres the people I have delt with have not been able to help. I was left worrying whether I was to blame or not (and still am!) even tho ...

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I was a Asda car insurance customer for nearly 3 years after passing my test in birmingham they was always brill and always looked after me whenever i changed my car or moved across birmingham. Customer service was brilliant cannot fault them. I just wish they would sort out there prices for one of ...

Fiks's review has yet to be rated - Be the first!
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Really good as you can at least speak to people rather than an automated service. Customer Service may not be that great but hey find me an insurance company where all their customers have a great customer service experience!

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The Insurance is not worth the paper its written on.

mmsarah8's review has yet to be rated - Be the first!
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Had two claims - really poor response from Asda car insurance for both, and numerous recurring costs due to both claims. 4 day wait for car window damage as a result damage to interior of car and 70 pounds added to my phone bill because of calling for 3 days non-stop up to 7 times a day. Terrible s ...

laurakiley's review has yet to be rated - Be the first!
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If you go with Asda Price Search, when you decide to cancel you policy - ask for written confirmation or an email regarding the end date and repeat you end date two or three times within the initial phone call to cancel. Customer Service at this company is awful

john doob's review has yet to be rated - Be the first!
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You can get better and cheaper car insurance.

Norwich Union underwrite Asda car insurance; thus, they control the goal posts. You have to fight tooth and nail for anything you are entitled to.
One of their staff wanted to leave us to our own devices, until I rang back and got a more sympathetic ...

angie1's review has yet to be rated - Be the first!
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They fail to phone you back.
When they do eventually get back to you, they try anything to refute a fair and just claim.

Asda car insurance have not provided a written statement of their position, despite my requests.
They make you wonder why you buy insurance.