Reviews for The Post Office Phone Service Reviews

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I have been with Home phone at the Post office for three years, have had no problems untill the line became faulty. I have now been waiting for a repair for over three weeks. Each time I contact the call centre, I am treated the same way, the person on the other end of the line either cuts me off,or ...

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the worst thing i ever done was to change from bt to the post office phone line. it was a nightmare such poor service such bad manners such uneducated staff to deal with the public. you people should be ashamed of the way you treat cusomers. i would never recommend to a friend in fact i make sure i ...

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joining the post office is the worst thing we have ever done,we moved into a new house and an engineer came to test to see if we had a line in,plugged the phone in and had an instant dialing tone,yet when we received our first bill,we were charged for a new line £110 we argued the point but in ...

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I agreed a disconnection date of 31/07/09 as line no longer needed. The next bill had line rental for Aug, Sept and Oct added even though Post Office Home Phone did not provide this service as it was cut off on the agreed date. Two phone calls made and on each occasion they agreed that the bill was ...

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A record breaking wait of 75 minutes and 4 transfers to get through to someone at the Post Office Phone Service! This is a disgrace, and it has given me a good reason to cancel my contract with them ASAP.

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The Post Office Phone Service gives very poor service if anything goes wrong

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Due to illness I hadn't paid my bill. I received a cut-off notice saying I would only be able to receive incoming calls and would be cut-off on the 19th. The Post Office Phone Service disconnected me on the 18th although the bill was paid over the phone. Five days later and I am still not connect ...

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Appalling service payment made March 09 by card over the phone. Payment was lost, copy of bank statement sent twice phone and broadband disconnected for a time. Several letters sent I was offered £20 credit and told payment would be moved from my account at the end of June. Rang again July sti ...

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The Post Office Phone Service must be the worst company in the world. their customer service department never answer the phone until you have been HANGING ON for over half an hour and they must also have the worst music in the world playing, it drives you nuts. Telephone bill online never tallies wi ...

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Phone line and broadband work but billing has been a catastrophy. I have had to endure the nightmare that is customer service, which despite some honest individuals is generally rude, abrasive and cannot actually do anything, simply referring you to another department or agent! I have been told tha ...