Reviews for Mega Bus Reviews

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This company is not run on the basis of customer service, but on what they can screw out of clients. I booked from London to Leeds for a university open day. Had to change the ticket date and their call centre told me it would cost £1 each ticket to do this, so I went ahead. The online transac ...

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5 months ago I travelled with megabus from Preston to London. The bus was over an hour late. It had a non-functioning and over-flowing toilet. No customer service or information available at Preston bus station. I complained to the Customer Service centre Glasggow. 5 months later, the majority of my ...

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The bus company lost my luggage which contained my clothing, shoes and laptop and school text book. As a full time grad student you can imagine how distraught, I was. First, the bus driver would not let me checkt the bus, because he had arrived late he sped off without allowing me to fully check th ...

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Below is a letter sent to Megabus advising them of the service i received on one of thier journeys. the response was (besides being sent to the wrong email address and therefore having to be chased by myself) was basically "it happens" (not in those exact words obviously). They did however, offer a ...

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I decided to try to save money by taking megabus for a return from Manchester to London. On both journeys, the bus was hours late - a fact which did not bother any megabus member of staff in the slightest and no sign of apology or regret was forthcoming. When asked about when the bus in question was ...

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5 return trips SHEFFIELD TO LONDON with Mega Bus over the last 18 months and not one problem last return only cost 50p for couple as the ad said FREE tickets KEEP UP THE GOOD WORK

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When the Mega Bus is packed, it's uncomfortable on long journeys, and the toilet is something to be desired.If you have long legs, or are tall, I would suggest sitting upstairs on the double deckers, and towards the back of the coach, there is a lot more leg room!

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We took Megabus from Washington, DC to NYC for Halloween weekend....$6 each, roundtrip. I find the price amazing considering that the bus was clean, on time and comfortable. My daughter and I realize that now we can travel to NYC anytime we want for a night or two instead of waiting for a long wee ...

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I have traveled Mega bus a handful of times, mostly between Chicago and Minneapolis. My experiences have been varied. I have consistently found Mega bus to be the cheapest option, and it scores points for convenience. Reservations can't be refunded, but they can be rescheduled for $1. I also think M ...

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Excellent standard of vehicles and timekeeping. I believe that there were more services on the Inverness - Edinburgh / Glasgow routes when they were operated by Rapsons coaches under the original Scottish citylink contract. Overall, reasonable service, well priced compared to rail travel.