Reviews for Toys R Us Reviews

Grace Fan's review has yet to be rated - Be the first!
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Although the purchase I refer to was reasonably priced, I found a lot of products provided poor value for money, so therefore didn't buy much.

This could simply be because I would expect the 'big buyers' to pass on some of the savings to the customer - as opposed to pay a bit of a 'premium'.

The s ...

Guest's review has yet to be rated - Be the first!
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I purchsed a go go hamster at the portsmouth store for the try me button not to work i then took it to the Southampton store the following day with the receipt. I ask for a simple exchange they then opened the packaging and put new batteries in.I explained that it was a chrismas gift and i did not w ...

Guest's review has yet to be rated - Be the first!
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Toys R Us in Australia is an absolute disgrace of a store. The staff are so rude, they should be trained properly and should be taught basic manners on how to talk to customers.
We were then accused of stealing, before even being asked to see our receipts. As far as I am concerned neither myself or ...

bobbyj's review has yet to be rated - Be the first!
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Ordered goods from Toys R Us for a present and paid extra for delivery. Chased up delivery and was told "they tried to deliver but no response and card left". This was an absolute lie as we were working in the front garden at the time they stated and there was absolutely no attempt to deliver and no ...

alibeau's review has yet to be rated - Be the first!
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Poor Poor Poor Poor. I have ordered from Toys R Us online previously without a problem. On this occasion one item was damaged. I have been chasing a replacement item for six weeks, promised re-delivery on numerous occasion only to be let down time after time.

Today, I have chased them again only to ...

Guest's review has yet to be rated - Be the first!
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I placed an order online with Toys R Us for some Babies R Us products on 14/11/08 and was promised delivery by 20/11/08.My order did not arrive so I emailed customer service and a replacement order was placed.When I received a despatch notification email for the replacement order it showed that deli ...

allyh82's review has yet to be rated - Be the first!
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I placed an order with Toys R Us over £100 but never received an order number. My credit card company confirmed that the amount had been paid to Toys R Us, but Toys R Us's customers services simply refused to discuss the issue as I did not have an order number, despite providing clarification ...

buggymoo's review has yet to be rated - Be the first!
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i would not advise anyone to buy gifts from Toys R Us. last year i ordered a lazytown bike for my grandson. i was given a date for delivery but I never received it. DHL were the deliverers and they said they had delivered the bike, as i live in a flat they could not access the building without the c ...

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We placed an order with Babies R Us online, and paid a premium for Saturday morning delivery.
We waited in all day on Saturday and the order didn't come (was the only nice weather we had had for ages, so was very annoyed!).
We contacted them to find out what had happened and they seemed unhelpful to ...

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I ordered goods from Toys R Us and paid via internet on 14/07/08, these goods were undelivered and I am still awaiting a refund (01/08/08). Toys R us has not contacted me by telephone yet despite numerous requests. My order was supposed to be delived by DHL and I received no calling card, explai ...