Reviews for Citibank Reviews

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The most appalling telephone service I have ever encountered, and I have encountered bad telephone service in the past.

I opened a flexible saver account with Citibank, only to discover a month later that I didn't need the account. Having never used it, I wanted to request account closure (I don't ...

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Appalling, don't touch with a barge pole. Pity I couldn't register this as zero stars.

I opened my saver 6 a/c and deposited money on Oct 20 2009. It is now 18 Dec 2009 and I still can't access my account. I have written six letters, emailed four times (until they mysteriously removed their gene ...

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Almost impossible to open an account even if you want to. On receiving your 16 digit number you have ring and activate. After a week of ringing this 0800 number sometimes listening to their piped music for as long as one hour I finally got through only to be told that the system was down. Their cust ...

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Citibank are in "free fall" - tried to open a saver account, received pin numbers and then the card in just over a week (so far so good).

Firstly one has to activate the card by telephoning Citibank; before speaking to a person one has to enter 16 digit card number and t-pin - first problem; these ...

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Opened a savings account 2weeks ago and recieved a notice by email within a week confirming my account was ready to go but I had to wait for a savings card and pin numbers before I could activate account. All arrived before two weeks were up, so far so good. But... 0800 00 88 00 is number of no answ ...

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Applied on line 27th September 2009 for Flexible Saver 6, and received acknowledgement by e mail same day, stating that they would send account no.and email logon details. Didn,t say when - still waiting 7 days later. Have emailed them - no reply, can't get through on phone either! Terrible servic ...

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I am trying to open an account with Citibank, no answer on their phone line after 12 mins, and their internet contact page errors when attempting to send the comment back.

I would send them a letter, but based on my previous 2 methods of communications they would ignore it.
I am trying another ban ...

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I wouldnt normally go to a forum - but I have had the worst experience of my life to date with these quite frankly rude, ignorant, and incopmpetent idiots at citibank.

If you dont have the right code - they just dont talk to you - even if you are online on the internet banking site and can answer ...

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Impossible to contact Citibank by phone, or should I say to speak to a person, you spend all your time going through the menu and getting no were at all they should have a number were you can actually speak to a person, the service is abysmal

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Would prefer a separate Euro Sterling and Dollar cards though one card for all has some advantages. I suppose one phone call to change it over every time I move countries is OK. I just worry about it not working or if I cannot get through on the phone. So I always have a backup, lest the system fail ...