Reviews for Office Reviews

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Just had a shocking experience at Office Buchanan Street Glasgow. Bought a pair of £70 boots a few days ago and obviously thought carefully about the purchase since Office have a disgraceful returns policy of 'refund or credit note only'. On getting the boots home and wearing them in the hou ...

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I bought a pair of leather 'Frank Sinatra' Brogue Shoes. I needed a comfortable, smart pair of shoes to wear whilst working over a ten day period. I purchased the shoes on 7th September, 09. Just last week I noticed my feet were getting very wet whilst walking in the rain, I also noticed the heels o ...

shittyshoes's review has yet to be rated - Be the first!
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The shoes I purchased from Office were called USTICA brown leather shoes with a leather sole, May I say how dissapointed I am with my purchase and poor customer service and returns policy this store offers. Very poor quality shoes and poor customer service. These guys need to sort it out or they wil ...

GwaiMui's review has yet to be rated - Be the first!
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After reading reviews about returning faulty shoes to Office, I was very worried about the outcome when I had to make a return myself.
I bought a pair of Classic Baroque UGG boots from Office in the Trafford Centre December 21st last year, I had to take them back December 28th due to them having fau ...

Caggie's review has yet to be rated - Be the first!
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I received incorrect order. They insisted that I send incorrect goods back by recorded delivery and then they will decide if I am worthy of a refund. Do not provide prepaid packaging for returns.Box damaged on delivery.

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None of the four Office stores around London that I rang could tell me if a boot I saw on the online ordering web site would be available in any actual stores! Not one manager in any one store seemed to know? I now have to do the job of the managers and ring head office to find out for my self! I fe ...

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Just had a really bad experience in the Covent Garden Office shoe store. I bought a pair of high top trainers last week and after taking them home and trying them on in the house, they felt like the had some extra material inside that would rub against my feet - decided that I wanted a refund rather ...

Jemma84's review has yet to be rated - Be the first!
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Bought a pair of expensive boots, wore them for 10 minutes at home and they were so painful I took them back the next day. I was told they did not do refunds. I emailed them to suggest that maybe they could make this a bit more obvious in store (there was a sign saying they did not do refunds on sal ...

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Well, my local OFFICE (Dundee) is great! Great staff that are helpful and know what they are talking about. However, they can sometimes bother you when you just really just want to have a wee look, but at least they care. Would recommend.

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I don't go into Office shops any more after several bad expereinces - much as I like their fun shoes.