Review by
Guest.
on 21st Jul 2008
User Rating : 3
Respect :
0
Briefly, I opened the Abbey Direct ISA Issue 2 and transferred from Halifax. The transfer took somewhere in the region of 4 weeks.
Now that it's all setup though, I cannot access my account through the cash card they've given me!
And I recently tried getting internet access to my ISA. 2 weeks ago I ...
Guest.'s full review | 113 words
Review by
margaretdavis1
on 3rd Jul 2008
User Rating : 0
Respect :
0
Abbey decided to put the interest earned by my ISA over the last two years into my current account. Numerous phone calls, calls into two of their offices and a letter on 4 April 2008 enclosing cheque for the amount involved have failed to get this interest returned into the tax-free zone. What is th ...
margaretdavis1's full review | 122 words
Review by
Guest.
on 16th May 2008
User Rating : 2
Respect :
0
I recently opened an online Abbey ISA, which was unclear so checked in the branch. The staff were not properly trained to offer
professional advice and after an altercation with the branch manager I found I was £700 overdrawn on my cash account because the ISA had been incorrectly processed. ...
Guest.'s full review | 136 words
Review by
mwilson101
on 28th Apr 2008
User Rating : 0
Respect :
0
My recommendation would be not to touch the Abbey. They have not got one thing right for me so far, the staff are full of apologies but this doesn't mean you will get the service every customer deserves.
mwilson101's full review | 53 words
Review by
veitchm
on 26th Mar 2008
User Rating : 0
Respect :
0
I recently tried to open a Direct ISA with Abbey. Everthing seemed to be going swimmingly until this morning when I received a letter from them saying I was yet to return my application form and supporting documentation - despite the fact I had returned these documents two weeks earlier.
After a 5 ...
veitchm's full review | 197 words
Review by
Guest.
on 26th Mar 2008
User Rating : 0
Respect :
0
I closed my current account 2 months ago due to poor service,they advertise 8% current account, trouble is they would not give it to you in writing, in the paperwork it only states 2.65%, so got fed up , and closed the account.
After taking out ALL my cash, got a cheque and letter, saying I had 53 ...
Guest.'s full review | 154 words
Review by
Shereen
on 7th May 2007
User Rating : 1
Respect :
0
This is the worst postal account I've had - DO NOT make the mistake of being enticed my their attractive rates, as their poor postal service will take up to 2 months to acknowledge your deposit. I guess I should have realised sooner that this account was a no-hoper- after it took a good 10 weeks to ...
Shereen's full review | 71 words
Review by
Subodh Sil
on 29th Apr 2007
User Rating : 0
Respect :
0
After a dreadful experience in opening a Direct ISA Account, which took between 6 - 7 weeks to transfer into Abbey from my previous provider, I received a mini statement of my account from Abbey, which contained not only an incorrect account number, but also the balance of my account. I deposited &p ...
Subodh Sil's full review | 222 words
Review by
chevvies
on 2nd Oct 2006
User Rating : 2
Respect :
0
I haven't received a statement for my ISA account for over a year. Although I have twice made a request over the phone, and once at the branch, to be assured they would call me back to apologise and send me one, but that was 6 months ago. I tried over the phone again today to some call centre where ...
chevvies's full review | 106 words
Review by
ssmitht15
on 2nd Sep 2005
User Rating : 4
Respect :
0
I have held an ISA account with Abbey National from day one, and although I am not dissatisfied with the product, I feel the interest rates have slipped against the competition over the past couple of years, and I may shop around shortly.
The staff seem to change on the odd occasion when I call int ...
ssmitht15's full review | 97 words | 1 comment added.
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