Reviews for Abbey Mini Cash ISA Reviews

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Appalling interest rates - £30000+ = 0.3%
Links on website to an alternative fixed rate postal isa which gives 3.5% interest are not working - surprise. I have reported this 3 times to no avail!
Overall Abbey do not seem to care that a customer who has been with them for 30+ years is unhappy.
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Seriously, not worth the hastle. Even if the interest rate was 5%

Utterly inept operating procedures and terrible customer services.

Abbey Mini Cash ISA department cold not communicate with branch

meixico's review has yet to be rated - Be the first!
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Abbey lost my account twice, did'nt transfer the money into the isa, sent the money back to the account it was taken from and took 8 months to open and finally set up the account, during which time I had no access to my money.
They also promised to compensate me for loss of interest and inconvenie ...

temple007's review has yet to be rated - Be the first!
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Getting money into My Abbey ISA was near on impossible, 2 months on, they have only just set up a link to my existing abbey account, the branch and the isa people can't talk to each other, the people on the phone were less than helpful.
I would not recomend and Abbey Products

bobbbles's review has yet to be rated - Be the first!
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Afrter waiting in a queue for about half an hour, I asked the Teller if I could speak to someone about improving the interest rate on my cash ISA. Iwas told that there was none avalable to speak to me as their advisor was to busy. This put me off right away, it seems as if they could't care less ab ...

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I switched to the Abbey Cash Isa in January as they were offering 2.9% interest. My account had been with Halifax which was offering just 2%.I was angered to find out that instead of this rate I had been paide 0.1%, and was rewarded with a measley £11.14! I know the economy is still unstable ...

saujaniv's review has yet to be rated - Be the first!
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i open my direct isa with abbey and they took 4 months to transfer my money from halifax to abbey and abbey claimed that they still did not have the documentation. i had been into the branch 4 times todo this and twice with the branch manager and they still did not get the documents. i then filled ...

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Briefly, I opened the Abbey Direct ISA Issue 2 and transferred from Halifax. The transfer took somewhere in the region of 4 weeks.
Now that it's all setup though, I cannot access my account through the cash card they've given me!
And I recently tried getting internet access to my ISA. 2 weeks ago I ...

margaretdavis1's review has yet to be rated - Be the first!
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Abbey decided to put the interest earned by my ISA over the last two years into my current account. Numerous phone calls, calls into two of their offices and a letter on 4 April 2008 enclosing cheque for the amount involved have failed to get this interest returned into the tax-free zone. What is th ...

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I recently opened an online Abbey ISA, which was unclear so checked in the branch. The staff were not properly trained to offer
professional advice and after an altercation with the branch manager I found I was £700 overdrawn on my cash account because the ISA had been incorrectly processed. ...