Reviews for Debenhams Store Card Reviews

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I have just had to call their card customer service as I made an over payment and wanted this refunded. After explaining myself about 20 times to the person dealing with the call. I was told they can only refund by cheque and this could take 28 days. giving time to earn interest on my money. They di ...

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GE Capitals call steering system cuts you off and the call is expensive. Also sometimes the system flags are poor. I accessed GE by phone to gain my balance which was 18.71, however it did take me 3 go's. I wrote down the figure and paid early only to find that the figure was wrong and I owed 7 p ...

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debenhams store card is a hopeless service. I have had nothing but trouble trying to make card payments over the years. At last attempt the online service would not accept the password they had sent me, the lengthy and expensive telephone attempts ended with failure to recognise my account number. F ...

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Great customer service and great benefits from the Debenhams Store Card. Get vouchers through the post every now and again. And invites to sale previews.

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Bought some items from Debenhams and thought I was taking out a loyalty card; at no point was the word 'credit card' mentioned. I'm now desperate to pay for the item I bought and do not wish to activate the card. Am also concerned that the £3 I agreed to pay to get a refund if the item is red ...

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I am fuming at a letter received from Debenhams telling me as i haven' t used my card for a while ( I used it a month ago ) That if I did not make a purchase by 13/07/09 they would close my account ! The money I have spent in Debenhams stores over the years and that is the way they treat their custo ...

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Great promotions for cardholders.....you should always ask if there is anything extra for cardholders.

As long as you can pay the bill in full its a really good idea to get the Debenhams Store card!

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Trying to get through to anyone! Call centre calls cost you an absolute fortune! I had to pay 6.80 in calls trying to get £3.50 refunded that I had been wrongly charged! Debenhams Store Card account now closed (I think) although as I was in credit - still waiting on my money being returned to ...

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For 10p a minute calls you'd think that GE Money could sort out their rubbish phone line. Sick of trying to call them and not being able to get through to a human. Do they actually care about their customers?

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Debenhams Store Card. The whole store card is not a great thing - with high APR and no insentive to keep you after the first 7 days...You cant set up direct debit to pay, so you HAVE to go in to the store and pay, which is to entice you to buy more items.