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Review by
Guest.
on 25th Feb 2008
User Rating : 2
Respect :
0
So far we have had nothing but trouble 3 times within a week of calling their 25p a minute telephone line and numerous times having to go through different set ups resetting modems etc we still 5 weeks down the line not being able to get the most out of the service we are paying for.
Guest.'s full review | 101 words
Review by
Guest.
on 27th Dec 2007
User Rating : 0
Respect :
0
Customer Service is rubbish, they just run a simple test and say 'internet is being sent to you' or whatever 'it must be your end'. You check your end, its perfect.
Guest.'s full review | 101 words
Review by
magpie5774
on 24th Apr 2007
User Rating : 1
Respect :
0
I changed to Telewest Broadband from Sky because of Sky's constant unannounced price hikes. Telewest it seems is worse, and since their change to Virgin it's getting really bad. I have had nothing but problems from day one. I am on the phone to them monthly due to the set top box not working and mis ...
magpie5774's full review | 201 words
Review by
Ged Barrow
on 16th Mar 2007
User Rating : 0
Respect :
0
This organisation is in complete chaos. Go elsewhere for an I S P that gives a service
Ged Barrow's full review | 92 words
Review by
spezzington
on 10th Jan 2007
User Rating : 4
Respect :
0
I'm getting out - telewest is draining my bank account - they don't seem to have a budget package except for new customers - it costs me over £50 month these days for basic tv, basic bb, and free evening/weekend calls - i can do that for half the price with bt, virgin & freeview - good riddanc ...
spezzington's full review | 58 words | 1 comment added.
Review by
rmchallum
on 3rd Jan 2007
User Rating : 9
Respect :
0
Great value, Service and help when it matters.
rmchallum's full review | 76 words
Review by
darylmushtaq
on 9th Nov 2006
User Rating : 10
Respect :
0
I provide IT support for home users, often in the form of trouble shooting broadband. I have only ever visited one Telewest customer. Their support had resolved the problem within 10 minutes of me dialing them.
Compare that to the four hours that I have spent on the the phone to BT in one day alo ...
darylmushtaq's full review | 115 words
Review by
sarah333
on 26th Oct 2006
User Rating : 10
Respect :
0
I work for Telewest and agree with a lot of the comments made here but I need to point out a few things - the meg of broadband is also governed by the website you are visiting so if they only run on 2 meg that is the speed you you will receive. The only complaint I have is that often at peak periods ...
sarah333's full review | 86 words
Review by
i just knew you would not allow
on 4th Sep 2006
User Rating : 0
Respect :
0
Everything on these computers are geared up to promote sales and goods, or products, the help from telephones are geared up to rip some customers off, the self help on screen programs, are wonderful if you were a computer expert and had 15yrs of college study. All they do is ask questions, some don' ...
i just knew you would not allow's full review | 259 words
Review by
janetg2059
on 3rd Sep 2006
User Rating : 8
Respect :
0
They provide a high quality uncapped service, which I am very happy with, and staff are very polite and helpful when speaking to them over the phone.
I had some problems with my monthly bills, and my box wasn't working properly when it was first installed. I was only able to access some channels ...
janetg2059's full review | 99 words
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