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Review by
Guest.
on 20th Sep 2008
User Rating : 2
Respect :
0
Ordered 60 prints in June - they printed gloss instead of the Matt we asked for. They did put it right, but a really stupid mistake...
Ordered photos for father-in-law's birthday (tomorrow), which were allegedly dispatch a week ago. These still haven't arrived (despite receiving several other 1st c ...
Guest.'s full review | 91 words
Review by
charlie2003
on 2nd Sep 2008
User Rating : 0
Respect :
0
I reviewd this company before but I wanted to update.
I finally received my photobooks about 10days ago
after 4 weeks of getting in touch with them. Yes, it took 1 month to
get my books. I missed my mum's birthday
(was supposed to be a gift), was very stressful
dealing with them. We ordered 4 photo ...
charlie2003's full review | 88 words
Review by
Guest.
on 15th Aug 2008
User Rating : 3
Respect :
0
I ordered a small style book. It said it would take three working days to come. It took ten.
When I unpacked it, the image on the cover had been printed upside down. I feel this shows that their quality control processes may be inadequate.
Guest.'s full review | 60 words
Review by
Guest.
on 12th Aug 2008
User Rating : 0
Respect :
0
I and my family have used Photobox for years with excellent results until my last order which still hasn't arrived after 5 weeks. Phone calls and emails get a temporary fix and an assurance that it is being dealt with only to discover a few days later that nothing has happened. The only recent impro ...
Guest.'s full review | 112 words
Review by
Angry Guy
on 6th Aug 2008
User Rating : 0
Respect :
0
Have waited for over a week after the photobook I ordered was promised.
Missed my girlfriends birthday, which was why I spent numerous hours creating the book.
Rang today to find out what has happened only to find that the book is in Manchester! My girlfriend will hopefully get her book sometime thi ...
Angry Guy's full review | 84 words
Review by
charlie2003
on 6th Aug 2008
User Rating : 0
Respect :
0
We ordered photobook. I placed an order more than 2weeks ago, still not received. I contacted custmer service who told me 'there is delay due to holiday season' , my husband contacted and received reply on the same day as me , customer service said ' delay due to technical error'. Quite amazing 2 di ...
charlie2003's full review | 157 words
Review by
jb23466
on 23rd Jul 2008
User Rating : 1
Respect :
0
The PhotoBox site crashed just before 2for1 offer expired after loads of work..not good so I'm off unless they extend the 2 for 1 deadline.
jb23466's full review | 190 words
Review by
Guest.
on 11th Jul 2008
User Rating : 0
Respect :
0
Seem to have problems sending photos to correct address (last time we got someone else's photos, this time someone else got ours, together with our address!).
Therefore I would argue there is a risk of personal photos and details getting into wrong hands which in my experience has been too high ther ...
Guest.'s full review | 68 words
Review by
rjw72
on 18th Jun 2008
User Rating : 1
Respect :
0
I have not used photobox for over a year but had not really had any problems. I used them to buy a photo book everything on the site was fine but when I was sent the dispatch email I noticed I had made a mistake on the address, I have now spent 3 days trying to contact their customer services to sor ...
rjw72's full review | 120 words
Review by
mcuth
on 18th Jun 2008
User Rating : 0
Respect :
0
On the evening of Sunday 15th June, I signed up to Photobox so I could get some of my digital photos printed. I could not upload via the website (kept getting the message "upload failed", with no further details), so uploaded via the FTP service they offer. FTP worked perfectly and my FTP client con ...
mcuth's full review | 261 words
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