Reviews for Atlantic Electric and Gas Reviews

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2.9 stars
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Atlantic Electric and Gas Reviews

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  • KWoolley Rank: Corporal 21st Sep 2009

    Reviewer rating: 5 stars


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    Atlantic are like a breath of fresh air in today's world of Call Centres where far too often problems aren't resolved first time. I have been a customer of theirs for nearly 2 years and have nothing but good things to say about them. They even sorted out an ongoing problem I had with British Gas whi ...

  • Guest 25th Aug 2009

    Reviewer rating: 3 stars


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    Atlantic Electric and Gas - Thats good and I m keeping it as it is!

  • Guest 21st Jul 2009

    Reviewer rating: 4 stars


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    We have been with Atlantic Electric and Gas for a couple of years and I can't say I have any problems with them to date. The loyalty refund was paid on time after being with them twelve months and, having lost my job last year, they were helpful in agreeing not to raise the cost of my gas when pric ...

  • violamaliszewska 2nd Jun 2009

    Reviewer rating: 0.5 stars


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    I moved from Atlantic Electric and Gas because I moved house which I rented and called for final bill.
    After three weeks I called them again. They wanted £1000 from me. I don't know what to do with this. They asked me what I used in the house, but I don't use nothing but normal things. They ...

  • Guest 28th Nov 2008

    Reviewer rating: 4.5 stars


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    We have found Atlantic to be excellent. They show how they calculate your monthly payments (actual energy usage for previous 12 months x cost divided by 12). We get a loyalty bonus for being with them for over 12 months that makes them even better value for money compared to the rest.

  • betney 30th Jun 2008

    Reviewer rating: 4 stars


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    So long as a company such as Atlantic Electric and Gas remains cheap and service good and customer relations good then I will continue forever. Mess up and I move.

  • Guest 22nd Jun 2008

    Reviewer rating: 4 stars


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    If the atlantic call centre says they will deal with a problem they do and they come back to you as promised a good service and simple to deal through

  • vivhood Rank: Sergeant 23rd Feb 2008

    Reviewer rating: 3.5 stars


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    They have excellent customer service when you get through to them and their communication via letter is excellent to. There prices do not increase like other suppliers.

  • Guest 27th Jan 2008

    Reviewer rating: 2.5 stars


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    My business electricity has just gone up with this compny by over 100%. After speaking to them by telephone they were unable to offer better rates

  • Lyndahayes Rank: Corporal 22nd Dec 2007

    Reviewer rating: 5 stars


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    Atlantic have been brilliant with excellent helpful and friendly customer service. I just got my first loyalty rebate. Each year you are with them, they rebate you for one month's use on gas an one month's use on electricity. I just got £110 back! They are the cheapest gas and electricity supp ...