Reviews for NPower Reviews

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Total rip off, they more than doubled my bill from £105 a month dual fuel to £224 a month. I would not recommend this company to anyone. My new supplier said that is the type of bill you would expect to pay for a 4-5 bedroom house not a 3 bedroom, and even then it would still be a bit ex ...

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wrong billing,and very complicated trying to leave.

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Personally I got my final bill from NPower when I moved out of my property which I paid. They then threatened to take me to court for not paying and a day later I got a cheque back for £15 shy of the £137 i had just paid them. Now they're asking again for £102???!!!!

In a word.... ...

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NPower have managed to get me to sign a contract with them by all sort of promises.
A year later they double and then quodrouple their prices without notifying me. I eventually received massive bills.

When I changed my supplier they still sent me bills and threats of intended litigation if these b ...

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after reading others comments it seems we are not the only ones disatasfied with NPower service..for a second bill running we are threatened with being cut off but how are you supposed to pay your bills when you never get one..i have just paid up 720 quid they racked up after canceling our direct d ...

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My experience began Jan 09. Moved into a house with pre-pay meter. Pre-pay meter is possessed by the devil and is taking a huge portion out of our payments for a 'debt' (we have just moved in, we have no debt with NPower). We speak to NPower over the phone and they tell us the last resident left ...

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Worst ever provider. Can you please allow me to put NO STAR?!

I moved into a flat and my landlord asked me to stick to NPower. Gave me a gas and electricity card when when I was using the meter. Never managed to set up a direct debit as they thought that I was using the card. They did not even beli ...

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Like all the suppliers they wow you with how competitive they are at the start then once they have you reeled in that is it. I have had accounts with all of the leading suppliers and Npower is definately the worst. They send threatening letters even when you have paid your bills (their system appran ...

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If it were an option, I would have given NO stars to npower.

I switched to npower a year ago to cap my energy prices. They set my direct debit payments at £26 per month based on previous history with British Gas and Southern Electric. This July, I received a bill informing me that my new D.D ...

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good points none

bad points too much to write them all down
but to start with well over priced customer service i dont think they heard of and i had a prepayment card which i ended 6 month ago then i get a letter from npower saying i owe 64 pounds and further action will be taken can any one expl ...