24 Reviews for HomeChoice Reviews

gkania's review has yet to be rated - Be the first!
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I have had homechoice for about 4 years. It was great for me. Very reliable. I had no problem whatsoever with the TV or broadband. Then Tiscali took it over. I lost my VOD in April 08 due to an upgrade process. Appalling customer service. And then 3 weeks ago a letter out of the blue that they were ...

Guest's review has yet to be rated - Be the first!
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I had great service from my home choice box for two and a half years but then Tiscali took over and my box packed up.
That was 6 weeks ago and despite numerous phone calls with average hold time about 15minutes and various promises, I still have no service.

vinsbit's review has yet to be rated - Be the first!
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Phone dead as of seven days ago. Have made 48 phonecalls to their "customer services". Have been told that we cancelled our contract, that it's a BT line, that we have never been a customer, that they have to send an engineer round, that it's nothing to do with them. Was finally promised someone wou ...

unsatisfiedtiscalicustomer's review has yet to be rated - Be the first!
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Tiscali TV hasn't been working for us for four weeks. I have been missing my favourite show, I'd Do Anything and thank God for BBC I-Player. If it wasn't for that, I don't think I would be sane now.

Four weeks is an extremely long time and the responses have not been to the point. Ever since Tisca ...

BugBear56's review has yet to be rated - Be the first!
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I've been a Homechoice customer for over 2 years but will no longer be one in a month due to Tiscali's takeover of them(Read my Tiscali review). Homechoice's broadband service was good however if you had a billing problem or a problem with the tv you had to deal with one of the few people they emplo ...

Guest's review has yet to be rated - Be the first!
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If you are with homechoice, leave them and if you arent, I suggest you put your money elsewhere. Worst customer service in the UK, in my opinion

petermb's review has yet to be rated - Be the first!
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The only reason I chose HomeChoice for my digital TV was because the street I lived in wasn't cabled. I used to have Telewest (now Virgin) at my old address and cannot fault their customer service and delivery. The remote control broke and the service cannot be used without it as the box doesn't hav ...

infinitysymbol's review has yet to be rated - Be the first!
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I would not recommend Homechoice to anyone unless you are a masochist who enjoys hanging on phones for hours and then being abused simply for making a complaint. Homechoice are, in my opinion, a very amateurish service provider and the services they do provide are nothing special and certainly not v ...

jefjefjef's review has yet to be rated - Be the first!
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We had a few glitches with the Homechoice at the beginning due to faulty hardware (see comments posted at the time) but generally it's been working well. And we're quite far away from the exchange (2km, according to "Sam Knows")... So it's possible. But the general feeling is disappointment because ...

KensalGreenLadbrokeGroveArea's review has yet to be rated - Be the first!
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Currently my TV picture freezes several times in an hour and certain channels are unavailable. The message I get on the screen is "channel is unavailable at present, please try later". It's now a good week I have this problem and called the hotline several times. They told me that my service exchang ...