Review by
carl1989
on 19th Aug 2008
User Rating : 0
Respect :
0
No good points. Customer service offered me a refund on all the flights. As if! What do i tell my people, we have a room in Las Vegas but not flights!!I don't recommend ever book on expedia.com. You know how you can pay extra to book a flight that you really want. Like getting home earlier. I booked ...
carl1989's full review | 119 words
Review by
Guest.
on 13th Aug 2008
User Rating : 0
Respect :
0
My daughters booked a round trip from LA to Chicago to visit me while I was on location working. We had a death in the family and they needed to postpone the trip. Well we got the $30 a person fee for paper work plus the $180 each person change fee. And the extra billing for the flight as Expedia s ...
Guest.'s full review | 175 words
Review by
peterniemi
on 10th Aug 2008
User Rating : 0
Respect :
0
Expedia was a nightmare to deal with. I booked a week's stay and paid in full -- and then was told my reservation had been lost. Also, the hotel was now booked up. I was passed from rep to rep, placed on hold at one point for 1 hour and 54 minutes (until I hung up). When I wrote them to ask for help ...
peterniemi's full review | 152 words
Review by
Guest.
on 7th Aug 2008
User Rating : 0
Respect :
0
I am getting ready to go on vacation and wanted to get a bigger room than I originally booked for our family of four. I booked a studio room, non refundable and I understood that we couldn't get a bigger room without paying an upgrade price and we were fine with that. But what bothered me is that I ...
Guest.'s full review | 185 words
Review by
travelingisfun
on 1st Aug 2008
User Rating : 4
Respect :
0
Booked 2 hotel rooms with Expedia, I had a very hard time understanding several of the phone agents who all seemed to have a foreign accent. They were friendly enough, just found them difficult to communicate with. The hotel was cheaper with them, but here is my big problem. So they stated the cance ...
travelingisfun's full review | 161 words
Review by
thuglets
on 29th Jul 2008
User Rating : 0
Respect :
0
We booked flights through Expedia, that was our first mistake, yes they would price match, from there it went downhill. Please read above points for our story.
Before anyone says that we didn't spell out the name, my wife spelt out both our names as there is no way they could get my name right with ...
thuglets's full review | 169 words
Review by
Guest.
on 29th Jul 2008
User Rating : 0
Respect :
0
Call centre staff refused to put me through to a line manager or head office. In fact they couldn't even give me a number.
Guest.'s full review | 28 words
Review by
liliacooky
on 18th Jul 2008
User Rating : 8
Respect :
0
Expedia have good customer service, were very friendly and helpful, and have no problems concerning any missed reservation or anything like that. Very good job.
liliacooky's full review | 58 words
Review by
p9294
on 17th Jul 2008
User Rating : 0
Respect :
0
We finally did end up leaving one of the reasons is because our room had bed bugs. It was disgusting. When we complained nobody did anything about it so we had someone come in and verify the bugs. I will never use Expedia again nor will I stay at any hotels that are recommended by them.
p9294's full review | 164 words
Review by
Guest.
on 13th Jul 2008
User Rating : 0
Respect :
0
One can't select the room type, so if you are looking for a twin room, you will have to go through all the results and pick the twinsI've been trying to book a hotel and the hotels section is returning an error. Dissapointed.
Guest.'s full review | 44 words
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