Expedia, www.expedia.com Reviews
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whiteheadstephen 9th Nov 2009
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I contacted expedia in july regarding changing the date of travel of our flight tickets and check that our booking was ok. The first 5 or so times that I asked for this I was told that it was not possible (even though the airline continued to tell me that it was and ask again!)
Eventually they rel ...
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Guest 31st Oct 2009
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I wouldn't use Expedia for travel anymore. I booked tours in Rome with Appian Tours and ended up on a tour where you couldn't hear anything that that guide said due to faulty equipment. I had another tour with the same company scheduled in 2 days and asked Expedia to switch me to another tour compan ...
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thesailor 29th Oct 2009
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Their system is broken. When you cancel a reservation at a hotel, they will charge you $200 even if you are already checked in ! Be careful when you are navigating your itinerary on Expedia not to accidentally hit the "Cancel" button. Otherwise, you are dea !
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Guest 21st Oct 2009
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Never book through expedia. I booked a flight to California and received my confirmation. I even went into my itinerary on expedia a day before I was supposed to leave. When I arrived at the airport I found out that expedia had booked me on a nonexistent flight. When I called them, they were rud ...
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Guest 19th Oct 2009
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I was quite frustrated with Expedia in getting even a simple record on the fee they charged me upon changing my flight schedule. They were quick to charge the penalties but when I requested a sort of receipt of it, they have never come back to me, even if I called them "four times" and an additional ...
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Guest 12th Oct 2009
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Had to change a flight and ended up paying more than the original flight MORE for a new flight. Thought that the new price they gave me was overall - not an addition to the already paid amount. When I questioned them, they gave me their line of excuses. I made the comment that it would have been ...
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Guest 8th Oct 2009
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I booked a reservation with the White Barn Inn in Kennebunk, Maine for this upcoming weekend a few weeks ago. I received a confirmation of this reservation from Expedia yesterday. Today, 3 days before my stay, I got an email from a different hotel in Kennebunk, The Yachtsman Lodge, confirmning my ...
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Guest 15th Sep 2009
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I have NEVER encountered such bad customer service as at Expedia. I booked 4 flights from LAX to Sydney, 2 adult, 2 children. When the Itinerary arrived, there was a misspelling of one of the names. It has literally taken nearly 8 hours of phone calls to even approach a solution. Expedia wanted me t ...
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Guest 13th Sep 2009
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I have used Expedia multiple times a year for several years to book both domestic and foreign travel, air, hotels and rental cars and I have never had a problem, ever. I have changed my arrangements both on-line and by phone, again, never a problem. Over the phone the customer service has consista ...
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Guest 10th Sep 2009
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Expedia has by far the most icompitent call centre staff. They are not able to cancel my tickets. Can you belive that. How stupid.
They are extremely incompitent fellows. Great to book and a hell to cancel.
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