Review by
unamevad
on 31st Aug 2008
User Rating : 10
Respect :
0
After much agonising over design and door style we finally chose Magnet to fit our new kitchen. The fact that they were the dearest of our three quotes at just over 20k (3k dearer than any other) did not deter us as the service we received from our local shop in Chichester was in a different class t ...
unamevad's full review | 136 words
Review by
g hopping
on 28th Aug 2008
User Rating : 1
Respect :
0
Work started on time in March. After completion the Manager and surveyor found so many faults they said they would replace everything that was faulty. One fitter arrived for 2 days. Since then - it is almost September - we are still waiting for our kitchen to be finished. I feel absolutely disgr ...
g hopping's full review | 84 words
Review by
martyn cresswell
on 27th Aug 2008
User Rating : 9
Respect :
0
Having read a number of MAGNET complaint stories we believe we avoided most of these issues by simply recognising in our dealings who the best in house designer was and accepting in their professional opinion who was the best installer they would personally recommend and were we prepared to wait for ...
martyn cresswell's full review | 163 words
Review by
Annoyed at Magnet
on 26th Aug 2008
User Rating : 0
Respect :
0
I would never do business with Magnet again. Although the initial design consultation was good, every aspect of the 'full circle' service since then has gone from bad to worse. We paid for the kitchen in full (a mere £15,000 I might add) and still don't have a completed kitchen now - at the e ...
Annoyed at Magnet's full review | 222 words
Review by
Guest.
on 26th Aug 2008
User Rating : 0
Respect :
0
Magnet started to fit our kitchen in MAY its now August and its still not finished.
Disappointed with customer services/ complaints department.
I never receive contact regarding details or changes.
They attempted to deliver the wrong kitchen to us?
Also they cancelled our fitting dates TWICE and I d ...
Guest.'s full review | 56 words
Review by
Guest.
on 25th Aug 2008
User Rating : 1
Respect :
0
I decided to use Magnet as I had previously had one of their kitchens whilst living in London some years ago. I made the very expense mistake of ordering not one but two, one for myself and one for my daughter. After four months of frustration trying to have things put right we finally applied for a ...
Guest.'s full review | 189 words
Review by
Brownchester
on 17th Aug 2008
User Rating : 0
Respect :
0
Had my Magnet Kitchen fitted February 2004 - yes 2004 and still not right! The design failed, the fitting, electrical appliances and gas boilers failed, wrong fridge, workmanship of fitter very poor. NOW the cupboards have started to crack and peel, the plinths the same but we have been told even th ...
Brownchester's full review | 148 words | 1 comment added.
Review by
Guest.
on 16th Aug 2008
User Rating : 1
Respect :
0
In our opinion the installation by Magnet Kitchens was poor with insufficient checks performed on e.g. plumbing.
Result was a leak behind the kitchen cabinets that seeped under the tiles and throughout much of the house foundations. The resulting flood once detected took almost a year to dry and re ...
Guest.'s full review | 98 words
Review by
Guest.
on 1st Aug 2008
User Rating : 3
Respect :
0
I thought the attitude of the sub-contracting firm was very poor, including calling round and reminding me to pay their bill when a) I had only had it for 4 days and b) there were still items on a snagging list that they had not attended to. These were attended to and I paid the bill. Since then ...
Guest.'s full review | 147 words
Review by
jordan12
on 31st Jul 2008
User Rating : 0
Respect :
0
Here's just a sample of a long list of bad points of Magnet Kitchens that I experienced. Completely gave up with the Fulham branch, moved on to the Kingston one, cannot think of one positive thing to say about them, I thought their customer service was disappointing, 75% of the kitchen looked damage ...
jordan12's full review | 185 words
