Reviews for Hertz Car Rental Reviews

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Hertz is a total ripp off. After they refused to have a look at return of the car we got a 700 pounds credit card bill for a tiny scratch that they claim is from us. No proof of that, but ok I am using my insurance for that. But to make a claim with the insurance you have to of course provide all ki ...

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I had pre-paid for my booking online and chose to pay a bit more for a better car. When I arrived at Picardy Place in Edinburgh to collect the car I was told that they didn't have the better car available and I would have to take a basic model. They told me that they couldn't refund me the extra I h ...

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Well done Hertz, a no fuss rental.
Booked (pay on return) online day before trip to arrive at airport to find car as booked ready & waiting. Staff helpful, friendly & spoke good english.
Don't take super insurance, get your self an annual excess insurance policy & save yourself money & hassle as e ...

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After being given a quote of $160 to hire a car for 4 days (through priceline.com). The next day I queued over an hour and a half at the Hertz desk (while my wife and children had to sit in the middle of the floor) only to be informed that the actual cost would include an additional $120 for the hir ...

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I am surprise at the comments of people who have had a bad expirence. I rent from Hertz 4 or 5 times a year. I would say, to rent through the Ryan-Air web site it may be cheaper, you do not need to fly with Ryan Air. Tip dont take the extra insurance, do it through independent such as confused.com ...

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We travelled as a family of eight, five adults and three children. We booked directly on the Hertz website a Ford Explorer, on arrival we were given the choice of the Explorer or a Checrolet Tahoe, we chose the Chevy. Car was immaculate and because we had the full waiver cover it was quick in and ou ...

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I would not recomend renting from Hertz. We had ordered online and prepaid. On our arrivel to Rome we were talkd, sorry we have no cars, and there is nothing I can do. Just like that. It was late afternoon and it was extremely stressful to find another transport at that time.
Very dissapointed.
on ...

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Hertz Car Rental charged me for super insurance even though I never asked for it; charged me an extra day claiming I returned the car 5 hours after I did. Hertz refused to deal with problems on return and ignored correspondence subsequently.

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We have rented with the Hertz Cambridge branch on 5 occasions during the summer of 2009, as they offered the best price for weekend rentals & are in the most convenient location for pick-up. The vehicles have all been rather new and in good condition (the oldest of them a 2008 ford fiesta with 30,00 ...

Stephanie Constantinou's review has yet to be rated - Be the first!
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I have just had the most appalling experience of Hertz at Edinburgh airport. On learning that my flight was delayed by several hours, I was assured I could still collect the car at 2.30am only to be phoned and told very rudely at midnight that I had to get a taxi and that my flight had been cancell ...