Reviews for Royal Mail Reviews

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If there was an alternative to the royal mail, then i would certainly use it.

The number of times they have failed to deliver recorded delivery items leads me to the depressing conclusion that theft must be rife amoung post worker staff.

I can say with confidence that about a third of the letters ...

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I I rearranged for a redelivery after the postman came and left a 'Sorry, you were out card' on a Saturday. I arranged a Monday redelivery for this item, waiting at home the whole day, despite it being a valuable off day when I could be doing other things. The item never arrived! Despite the item b ...

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Used Royal Mail for a variety of packages and letters and never had a problem. Cards left if cannot deliver and can easily collect from depot. Even with the strikes on been faster and more reliable that some services!

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Since other couriers have been allowed to deliver in the UK they have made me realize just how good Royal Mail is. Delivery before 1pm every day, they actually leave a card (more than most couriers I've experienced can manage), and they are responsible for their actions so try to do the best job the ...

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Two items I have ordered over the internet recently and were sent to me via Trace & Trace mysteriously went missing after being accepted at the post office of origin. How can this happen? Also you should be able to track the items - what is the use of confirmation of acceptance at the post office ...

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Why such bad reviews for a company which provides a service for all for a very reasonable price? I don't know what people want - always more!
I have never had any problems with using the Royal Mail. They are in my opinion very good value for money, items arrive quickly & in good condition. I se ...

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sent something first class 7 days ag ad still it hasnt arrived. why are these people striking? the service was never great and now its shambolic i know gve them a pay rise, errrrr no

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Royal Mail's customer service is appalling. They never answer their phones, appear to make up their own opening and closing hours and are extremely rude when you talk to them. The whole business should be reviewed because at the moment they provide a service which is substandard and totally unsatisf ...

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I always use recorded service when using Royal mail as I don't trust normal 1st and 2nd class of service, but this recorded service has also become unreliable. My nearly 4 out of 10 recorded deliveries have failed to reach on time or to reach the destination at all. Royal mail is a big waste of time ...

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I do a lot of my shopping on the internet and I love it. The only time I have any problem is when the supplier uses one of the many hopeless couriers that now seem to be flooding the market. I have had cards left advising me to collect a parcel from depots that are 40 miles away or arrange re-delive ...