Reviews for Northwest Airlines Reviews

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This trip included seven flights. Four of them ran one hour late. One I was ask to layover due to overbooking and weight overload. Very aggrevating flights.

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Northwest Airlines. I booked this flight for my wife and I in March, nearly six months before the actual departure date - I could not get seat assignments at the time. When I finally did get seat assignments, a few days before the flight, on two of the three connecting flights we were taking home, m ...

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I flew from Philadelphia to Cedar Rapids Iowa with a connection each way so that totals 4 flights with Northwest Airlines...one out of the four flights were on time. All of the NWA workers were absolutely rude!!! As if I was getting paid to sit on the flight(3 hours on the runway at one point) and t ...

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I purchased my northwest ticket over the phone for my husband 62 year old aunt whom was also our live in Nanny. The trip was from San Diego, Ca to Minnesota. When she arrived at the airport she was told that the the trip was done backwards. From minnesota to California so she was not able to take th ...

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It is 5:15pm at this time. I am currently stuck at Chicago's O'hare international airport flying with Northwest Airlines and so far I hate this airline. First of my flights departure is going to be late by 40 mins (not too long) but I have a connecting flight at detroit MI at 8:35. I will miss my co ...

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By far the worst customer service I have ever encountered is at northwest. My 45 minute layover in Detroit turned into sitting on the runway for 3 hours waiting for take off. Towards the end of those 3 hours we were finally cleared for takeoff only to be told we needed to go back to the gate to re-f ...

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I have traveled internationally twice by Northwest Airlines. The first time, the airlines changed the flight time and did not inform me. Luckily, I called up the airlines and found the time was changed by 8 hours!

Second time, the airlines did not provide the food requested as per dietary restricti ...

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Customer service of northwest airlines is really bad. Please don't think that you will get answers of all your questions when you call customer service. The customer service representatives are not at all polite. They don't accept if there is any mistake from their part. On the other hand they would ...

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Northwest Airlines flight delay caused much inconvenience.
Poor condition of aircraft and equipment provided on it.
Rude and unpleasant flight attendants.

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I love Northwest. I fly on them all the time and every time I fly on them I never have a problem. the cabin is always nice and clean. and the crew is very helpful and professional, and most of the gate agent will help you when ever.