Reviews for Virgin www.virgin.net Reviews

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Virgin www.virgin.net
1.1 stars
Average rating for this product is: 1.1 out of 5

From 2 ratings and 131 reviews

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Virgin www.virgin.net Reviews

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  • Guest 28th Oct 2009

    Reviewer rating: 1 stars


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    I moved house and because I had three months of my virgin media contract to go, I was forced to allow them to provide me with telephone and broadband even though I was moving to a national area. It has been an absolute farce. I had to wait 10 days before my phone was installed then another 14 days b ...

  • Guest 5th Oct 2009

    Reviewer rating: 1 stars


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    Lets all be serious here Why are we reviewing them
    badly and that's all?

    I have NEVER received such an appalling internet
    connection. They say I am not being 'capped' but then,
    as an example from 7pm this evening until 12pm I was
    getting a speed on a line capable of 8mbs of 0.5mbs AT
    BEST!!! Then, ...

  • Guest 21st Aug 2009

    Reviewer rating: 1 stars


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    My Virgin .net connection "up to 8MB ha ha" kept dropping and finally died.
    Helpline said no problems here.
    Checked my BT phone service everything fine..........

    Bought new phone line, modem , filter and modem connector...no change.

    Wiped my computer and re-installed Vista etc..lots of fun....no c ...

  • Guest 3rd Aug 2009

    Reviewer rating: 1 stars


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    Worst thing ever. Dont let Virgin optic broad band and faster ever words best you. It is shambles with P2P constantly disconnects. I have had this for about 6 months and cannot wait for 1 year to finish.

  • davidjay 18th Jun 2009

    Reviewer rating: 2 stars


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    Virgin worked alright for a while then went down last year and took a month to fix. Worked okay for five months then down again - sofar three weeks and still no regular connection. if I'm lucky I get a day working then two days not.

    Spent too much time and money talking to their call centre, last g ...

  • Guest 4th May 2009

    Reviewer rating: 0 stars


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    my broadband connection with Virgin worked fine until earlier this year I was given an upgrade to the speed which was activated automatically. Since then I am lucky to get 5 minutes of proper responses before it all goes to sleep. Restarting my computer is the only way to get another few minutes ...

  • dankh 4th Mar 2009

    Reviewer rating: 1 stars


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    I switched to Virgin recently to try save a few pounds as I wasn't getting good value with my old provider. This was a big mistake as I use my connection mainly for gaming and the ping speeds on the Virgin.net ADSL network are terrible. Tech support are poor but at least they acknowledged that their ...

  • Guest 5th Feb 2009

    Reviewer rating: 0 stars


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    Promised 'upto 8mb', would have been happy with 1mb but got 28k. Sometimes so slow their own on line speed checker fell over trying to register my speed.

    I experienced poor speeds and an expensive help line with no refund towards the £45 I spent on phone calls.

    Discovered that 'unlimited' u ...

  • muz2006p 29th Jan 2009

    Reviewer rating: 4.5 stars


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    I moved from bt to www.virgin.net 2 years ago. Glad i did virgin simply have their own network, so they are not sharing their lines with any other company like bt,talk talk, o2 and any other dsl provider i have had the 20Mb broadband never had any speed issues always on 20Mb/s or more a second now i ...

  • Wartavia 24th Jan 2009

    Reviewer rating: 0 stars


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    I've just migrated from Sky BB to Virgin National BB, the MAC code was used, the activation date was 17 days ago and I have had no service from Virgin whatsoever.

    I have made appox 30 phone calls to Sky, Bt, Virgin and Ofcom to try and sort it out.

    The first week was taken up with getting Easyet ( ...