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Review by
Guest.
on 17th Jul 2008
User Rating : 0
Respect :
0
Please anyone reading this take the advice do not join virgin broadband absolutely appalling do your homework if you like online gaming its a no no, i'm on 2mb fixed and tonite my latency hasn't been under 149 VIRGIN DISGRACEFUL service wouldn't have it free i wish i had a megaphone would tell every ...
Guest.'s full review | 109 words
Review by
Guest.
on 16th Jul 2008
User Rating : 2
Respect :
0
1. Initial connection took five separate visits even though the cable had already been installed by a previous tenant. They didn't turn up for two of the visits, for which I was offered £20 compensation.2. Telephone customer service is appalling.3. Speed is nothing like 4Mb/s advertised. I w ...
Guest.'s full review | 63 words
Review by
Guest.
on 26th Jun 2008
User Rating : 9
Respect :
0
20mbit connection - ive been using Virgin since the takeover of blueyonder, and ive had excellent customer service and top connection speeds, understanding during the day i get on average download of 1500kbps, at night i can max out at 2,400kbps download and uploading at 85kb/s, connection has only ...
Guest.'s full review | 75 words
Review by
Guest.
on 5th Jun 2008
User Rating : 1
Respect :
0
I pay for an 8mb service and received about 0.2mbps for the first few months (when I got any connection). This has improved to around 2mbps recently however I'm still paying for an 8meg service, I receive no response when I inquire about whether I could pay for the 2meg package instead as that's wha ...
Guest.'s full review | 96 words
Review by
Guest.
on 31st May 2008
User Rating : 0
Respect :
0
Went for just a basic broadband service from virgin which cost 14.99 a month. When the service was working I was pretty good but these times are very rare. The vast majority of the time the service was either off or crawling at a snails pace. Dial up used to be quicker than this. Just glad I was not ...
Guest.'s full review | 90 words
Review by
DODGEYDECCER19
on 30th May 2008
User Rating : 9
Respect :
0
All the reviews that do not recommend Virgin Cable make me laugh because the amount of people who have problems with BT provisioning lines cease lines ect are about 90% in my opinion. Its not virgins fault if you get disconnected by BT and have to wait up to 5 days to be reconnected thats BT for you ...
DODGEYDECCER19's full review | 120 words
Review by
calculuscat
on 27th May 2008
User Rating : 2
Respect :
0
Personally did not like the website, and the bits that work are jumbled and personally find difficult to use, web based correspondence is non-existent, call centres based abroad make for slow and unreliable customer service in my opinion. Therefore I do not recommend virgin.net.
calculuscat's full review | 52 words
Review by
Azeems
on 16th May 2008
User Rating : 0
Respect :
+1
I do not recommend virgin.net. Slower than dial-up during peak hours for me as I feel it barely passes for broadband the rest of the time which I thought was supposed to be unlimited downloads. Unhelpful customer services in my experience too...
Azeems's full review | 49 words
Review by
knockout25
on 1st May 2008
User Rating : 2
Respect :
0
Replies to my emails to the help desk are inconsistent in my opinion from my experience -Told I have not been cappedIf I was capped I would be emailed to let me knowI was cappedThere is no procedure for informing users that they are reaching or have reached the download limitI have spent a lot of ti ...
knockout25's full review | 164 words
Review by
Guest.
on 29th Apr 2008
User Rating : 0
Respect :
0
Expensive for me and what it is in my opinion, speeds are never what I actually get as far as I am concerned (when I've run tests the download is closer to 10 MB and the upload - often just 300KB!). Going with Be who are supposedly 4x faster. I do not recommend this internet provider.
Guest.'s full review | 82 words
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