Reviews for E&L Caravan Insurance Reviews

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E&L Caravan Insurance Reviews

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  • Guest 13th Nov 2009

    Reviewer rating: 1 stars


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    CLAIMED FOR STOLEN CARAVAN IN AUGUST, STILL HAVENT HAD ANY FEEDBACK, DESPITE LOADS AND LOADS OF CALLS TO e&L, CAN NEVER GET THROUGH TO THEM ON PHONE, LEAVE MESSAGES, NEVER RING ME BACK, THEY ARE A PAIN AND THE CLAIM IS FOR OVER £4K AND I NEED TO BE PAID OUT.WHEN WE DID GET THROUGH THEY ARE TRY ...

  • Guest 27th Oct 2009

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    We used to link to E&L a number of years ago as they paid excellent referral commission. Following a deluge of complaints about them we withdrew all links and mention of the company from our web site.
    Recently we have been receiving demands for payment from them. Goodness knows why and they will nei ...

  • Guest 25th Oct 2009

    Reviewer rating: 1 stars


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    E&L Insurance are nothing but con artists. they take your money and do not tell you that you are not covered until after you have made a claim. I insured my caravan and paid extra for contents/accessories and they accepted my list of extras including my brand new awning.
    I made a claim for storm da ...

  • andypippa 7th Aug 2009

    Reviewer rating: 1 stars


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    I bought our first caravan last summer (2008) and shopped around the internet for insurance. We went with E&L. Foolishly I had unhitched the caravan and did not pull the handbrake on fully to its verticle position. It rolled forward and hit a wall causing minor damage to the front panel. I faxed off ...

  • steja01 31st Mar 2009

    Reviewer rating: 1.5 stars


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    I wish I read the reviews before taking out insurance with them.
    Last year I bought a new caravan and like most people I searched the internet for the best insurance quote. E&L was the cheapest and the most responsive. As my policy is now due for rewal and have not yet received their new offer I con ...

  • melvyn27 7th Dec 2008

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    E&L Caravan Insurance told me I could get my window repaired at the place where I had just bought it brand new then, two months later, said I had to go to a certain dealer to have it done. They also said my excess was doubled because I was an inexperienced tower (was in the conditions - somewhere!) ...

  • Iain67 1st Dec 2008

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    Tried on numerous occasions to contact claims department by e-mail & phone with absolutely no success. We actually thought the company had ceased trading at one point.Eventually cancelled the policy and took our losses.

  • vanessa69 23rd Jan 2008

    Reviewer rating: 1 stars


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    Started off by being the cheapest monthly caravan insurer we found on the internet. Then not long after we started policy they wrote to say it was going up by £1 or £2 for a 'better policy'. They did this at least 3 times over the year! So look out for this as it will probably work out t ...

  • Ellen Wheeler 02 Rank: Lance Corporal 18th May 2007

    Reviewer rating: 0 stars


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    I think We should all get together and email BBC Watchdog, as all the stories are the same. Do they ever pay any claim quickly.
    If anyone interested in contacting Watchdog as I think they will sort it out. I think this is a big enough story for them.

  • mookatchris 3rd Apr 2007

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    We extended our cover at extra expense to include our awning for damage, theft etc, only to find when a claim was made against our awning for storm damage ,they ducked out saying storm damage to a awning was not covered and "didn't I read my policy properly", this was stated in micro print, although ...