Review by
choesli
on 9th May 2008
User Rating : 2
Respect :
0
In brief: limited warranties mean nothing indeed I agree with the previous comments. I think there's a problem with responsibility of the repair center: I believe they are definitely biased towards NOT attributing defects to the manufacturer. It's probably a big hassle for them to get their work rei ...
choesli's full review | 287 words
Review by
Guest.
on 4th May 2008
User Rating : 2
Respect :
0
Awfully disappointing. Forget the branding and marketing!Now I look at Samsonite like at any other luggage brand. Here is why:You should look at lifetime warranty under a cost/benefit angle.If you need to ship for a price that compares to the product itself there is no point counting on it.Samsonite ...
Guest.'s full review | 181 words
Review by
Guest.
on 4th Mar 2008
User Rating : 0
Respect :
0
We purchased a Samsonite Aeris on the back of the 10 year warranty. After it's 2nd use (and well within a year of purchasing the item) the case developed a hole in the shell. Despite contacting the original seller and Samsonite Head Office neither accept responsibility and the warranty is not wort ...
Guest.'s full review | 105 words
Review by
Guest.
on 14th Feb 2008
User Rating : 4
Respect :
0
Samsonite Silhouette Spinner suitcases have great mobility on flat surfaces. Spinner mobility is great but fabric is not strong. It's unfortunate that we paid $400 for a spinner garment bag and a year later it has a big tear on the front. I put a guidebook in the front pocket for easy access. The ...
Guest.'s full review | 96 words
Review by
molok
on 1st Jan 2008
User Rating : 2
Respect :
0
We bought Samsonite luggage just because very good conditions,and very improvement of guaranty,but now we consirn that we made a mistake ,paying not so small price.
molok's full review | 76 words
Review by
warnest
on 22nd Dec 2007
User Rating : 0
Respect :
0
Samsonite did not honor their warranty. Although they claim that the warranty covers defects in workmanship in fact almost anything claimed will be attributed to travel abuse. My Silhouette 9 had one zipper fall apart while another had the plastic teeth separate cleanly from the cloth backing at the ...
warnest's full review | 120 words
Review by
Guest.
on 30th Nov 2007
User Rating : 1
Respect :
0
The Samsonite luggage in question was a 26" roller bag. It was owned for only 5 weeks . The main zipper failed during the it's first air trip to Mexico. The bag was not overpacked and there was no real sign of airline handling abuse. In order to get back home I had to sew the plastic zipper ribb ...
Guest.'s full review | 395 words
Review by
Mike Dunn
on 2nd Jul 2007
User Rating : 0
Respect :
+1
We bought two lightweight Samsonite duffel bags, the ones with wheels and trolley handles to use as pull alongs. We did so because they were very light.
Bad mistake, for two reasons:
(i) The material used is totally inadequate for the base of the bag when used as a trolley (the bit it would st ...
Mike Dunn's full review | 246 words | 2 comments added.
Review by
traveller0001
on 25th Jun 2006
User Rating : 0
Respect :
0
Samsonite luggage might be OK for visiting relatives once a year, but for air travel, forget it! It is flimsy and insecure, and it looks truly awful. I can't see it lasting for more than a couple of flights. Save a packet and get Delsey.
traveller0001's full review | 50 words
Review by
vivienyoung
on 24th Mar 2005
User Rating : 10
Respect :
0
I travel a lot, and after a succession of cases coming off the carousel with split zips, bashed corners etc. I decided to invest in a decent case. Samsonite can be found at a good discount if you shop around, and I at last have confidence that my knicks won't be spilling out of the case for all to s ...
vivienyoung's full review | 92 words
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