Reviews for BT Reviews

lobsterlad's review has yet to be rated - Be the first!
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i can't believe BT they use to be Great once and now all of a sudden it's got worse why i ain't sure maybe it's the stupid customer services. please watch out and becareful don't sign up to their offers complete disaster from the start THE CONTRACTS ARE RUBBISH no help from the support

no way am i ...

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Been a BT customer since the year dot. Recently had problems (not BT I stress)with update of MS Vista on my laptop causing it to 'hang'. Managed to restart via Safe Mode and then System Restore but wireless settings were wrong. Called the broadband people and I've got to say that the call centre cou ...

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Excellent product(s) ruined by a lousy customer service & attitude, uncompetitive pricing etc. If you complain hard enough the guys at the top arguably are learning that they need to do better but once it pops back down to the minions & indians it soon goes awry again. Not voted as providing some ...

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I regret signing up with BT, I let them convince me not to change to save hassle of setting up new broadband by offering me a good price, since then plagued by billig errors, over charged for both line rental and broadband, take for ever for money to be recreditect with dreadful customer service now ...

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I have been a BT customer for ever! Now looking to change if I can find a company with decent customer service - they all seem a bad as each other. Have alook at Which Reports - customer service levels are dreadful for most providers.
1. BT passed my account details to CCA International who called m ...

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5 hours wasted trying to speak with sombody who could help, always on hold, cut off once and still no conclusion except it may cost me money to fix their fault!!!

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Appalling customer service. Please be aware that if you buy a BT product you are unlikely to be supported if you need assistance. You may find it relatively easy to set up a service, but try moving & cancelling a line! We were pushed from one operative to another and although the cancellation was c ...

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If you are thinking of going to BT DON'T! Seriously, all I asked for was a new line and broadband to be installed at my house. 4 weeks and 3 engineers (thinking they where here to do something else) later... NO phone line and NO
Broadband. Although, wait for it... I got charged for it.

3 wo ...

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I moved to BT in January 2009. Was quoted 17.50 for unlimted calls to national lines, 8 Meg Broadband with unlimited usage and free 2nd broadband line and phone. At the time it was cheaper than anywhere else so I jumped at the offer as would anyone in times where saving money is essential.

Everythi ...

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All I wanted was broadband at home. Just regular broadband. Nothing fancy. So I tried BT. Big mistake. Ignorant & dishonest telephone staff, refusal to honour agreements and simple services not carried out. I'm talking about basic stuff here. As a result I still don't have any broadband service, and ...