Reviews for Heathrow, Purple Parking Reviews

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2.3 stars
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Heathrow, Purple Parking Reviews

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  • robertspet8 Rank: Lance Corporal 29th Oct 2009

    Reviewer rating: 1 stars


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    I accessed the Purple Parking website via an inquiry for T5 parking. It stated 15 minutes from the T5 so I booked. When we arrived at Purple Parking we were kept waiting for 20 minutes before we were taken to T5 and the journey took more than 30 minutes (Sunday lunchtime with no heavy traffic). So ...

  • Guest 17th Oct 2009

    Reviewer rating: 4 stars


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    After reading the previous negative reviews we are left wondering if we actually used the same car park as these other customers. We dropped our car off on 2/10/09 and were very impressed with the swift and secure booking in system that was in place.The staff we encountered on that day were very pol ...

  • Guest 1st Oct 2009

    Reviewer rating: 5 stars


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    Except for a slightly unnerving minibus ride through London rush hour traffic, no complaints - very efficient and good value for money - Purple Parking at Heathrow worked well for us and we would use them again.

  • Guest 9th Sep 2009

    Reviewer rating: 1 stars


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    I used Purple Parking at Heathrow while we spent a long weekend in New York. Going to the airport the bus driver went through a few red lights and almost crashing. On return from the airport the bus driver was quite rude. I would not use again.

  • Guest 7th Sep 2009

    Reviewer rating: 1 stars


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    Never ever use Purple Parking at Heathrow!! On our return we rang them, as arranged, to say we had landed and were making our way towards the baggage hall ..... this was at 19.25. Despite a further call to them, we were not collected from the bus stop at Terminal 1 until 20.33 ..... 1 hour 8 minu ...

  • Guest 31st Aug 2009

    Reviewer rating: 1 stars


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    Our car was parked as recommended by Purple Parking staff. We were asked to leave key in ignition. On return from holiday our car was moved to another place and left unlocked with its driver window down for five weeks. As a result the exterior and interior was covered in dust, radio stations were r ...

  • Yidboy 4th Aug 2009

    Reviewer rating: 1 stars


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    Terrible - please save yourself the time and trouble and do not use. They delivered our car back with a battery that was so dead that Purple Parking's battery booster was unable to start it. This despite us never having had any battery problems before or after. It meant a one hour delay and my wife ...

  • Guest 14th Jul 2009

    Reviewer rating: 1 stars


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    Outbound journey was OK. Car park has a very awkward approach and is not near the airport. The return was very poor - over 30 mins to pick up and the driver took a poor route back as well as failing to call in the references meaning an additional delay. Purple Parking are the cheapest but extra mon ...

  • sunshine101 Rank: Lance Corporal 1st Jul 2009

    Reviewer rating: 1 stars


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    Car damaged whilst left with Purple Parking's Meet & Greet service at Terminal 5 for 3 weeks. After a 12 hour flight I was angry to find that the front metal part of my vehicle's bumper had been bent in 2 places with blue scuffs on the rubber bumper whilst in their care. I contacted Purple Parking b ...

  • jkwardy 23rd Jun 2009

    Reviewer rating: 0 stars


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    Appaling service at Purple Parking, Heathrow. I have used PP 3 times due to my company having an agreement with them, but never again. they got worse every time I used them. They are rude, slow and unorganised.The last time I used meet and greet, no-one came to meet me at the airport and as I was r ...