Reviews for LOT Polish Airlines Reviews

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1.1 stars
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LOT Polish Airlines Reviews

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  • jeremy Bradshaw 18th Sep 2009

    Reviewer rating: 1 stars


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    I have recently booked flight on Lot airlines From London to Odessa.I booked in Australia and tried to change whilst in Thailand but there was no telephone number that I could use they are all call centers only available from certain countries. When I changed my return flight in London through ca ...

  • Guest 2nd Jul 2009

    Reviewer rating: 2 stars


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    I flyf with LOT all the time, everything about their costumer service is bad, and their food is awful but for some reason I do feel the safest on that plain.

  • gemal129 11th Sep 2008

    Reviewer rating: 0 stars


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    My husband and I will never fly LOT again despite the fact that we are Polish. I purchased a ticket for my husband who went to see his ill mother. He supposed to fly back the next Monday but unfortunately, his mother past away and he wanted to stay for the funeral. I called LOT in New York (waiting ...

  • nboitchouk 16th Jun 2008

    Reviewer rating: 0 stars


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    I flew on this airline for 20 years. I am done. Calling their customer service line is like calling the Vatican. Gee how fun is it to first sit in the plane for 4 hours, then go to a cheap hotel, then go back to the airport and sit around for another 7 hours waiting for a plane to take you to Boston ...

  • Guest 2nd May 2008

    Reviewer rating: 0 stars


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    Lot is definitely the worst airline I have ever flown on. The service was terrible. The stewardesses act as if they are doing you a favor by being on the plane. The plane was delayed forever. When I changed planes in Warsaw it took hours and the airport was not heated so I sat and shivered for hours ...

  • Guest 26th Apr 2008

    Reviewer rating: 0 stars


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    I had an overnight flight, Ok. I've had a couple of those over my flying history and most of them where not a 5 star hotel, but were comfortable and Ok. But with LOT, the seats are half the size of any other airline, the stewardesses didn't speak any English! even though it's a flight form the US (a ...

  • mcallia 17th Mar 2008

    Reviewer rating: 0.5 stars


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    I avoid them whenever possible. Most recently, I had a First Class ticket on Lot from Chicago to Krakow. Missed my connection due to mechanical problems. When trying to rebook the connecting flight they lost my reservation, then found it but claimed I hadn't paid -- despite having issued me a boar ...

  • Guest 23rd Dec 2007

    Reviewer rating: 0.5 stars


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    LOT Polish Airlines is a terrible airline. They overbook their flights a lot!. Second christmas in a row i have to spend the night at the airport. At least this time they gave me a voucher for the trouble. The service at check-in desk is incompetent, super rude, and basically the horror of any trave ...

  • flyingfish 24th Aug 2006

    Reviewer rating: 0 stars


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    I was connecting in Warsaw to JFK and then SF. I had an open bottle of brandy with me which I bought in a Duty Free. When coming through the security, they asked me to dispose of this bottle, I said "sure", went to the end of the line and finished the bottle before passing through the security again ...

  • apvisa 4th Oct 2005

    Reviewer rating: 0 stars


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    This is my first and last time on LOT Polish Airlines. From Chicago we pulled out on the runway to a far corner of the airport and sat for 4 hours without explanation. Returning from Poland they change the schedule from 9am to 6 am - then delayed the actual departure till after 10am. My advice is t ...