Reviews for Mexicana Reviews

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If I could give negative stars I would! We booked with Mexicana in April 2009 for flight in December 2009 from Vancouver to Ixtapa. In September 2009 we were contacted and told our flight was cancelled (seems to be a trend from other reviews). Our options as provided by Mexicana were to flight out ...

vingt20cent's review has yet to be rated - Be the first!
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Woke up the morning of my flight to Guatemala City. Checked the website that morning to re-confirm flight details. To my surprise, my first leg MTY - MEX had been canceled. Actually had called the night before, since the website does not display next day's departures!?!? and confirmed the flight. ...

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Drive, walk, ride your bike, take the bus, or even hitchhike before booking with this airline. We originally bought a set of tickets to Mexico in May of 2008. At the time of our flight we were turned away because my wife only had "white passport" even though we were originally told by the staff ...

TEICHEIRA's review has yet to be rated - Be the first!
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flights to mexico at this time was not for us, all we asked you to do was change our time for mexico, we would still like to go in january. all we got was go to expedia which just blew us away, they just cancelled our flight period. we have always taken mexicana on trips to mexico, what has change ...

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Seat recline on our Mexicana flight was good, seat pitch 65 inches and easy access to aisle from window seat even when the seats ahead of you are in full recline mode.

The seats are old style manual recline. The foot rest comes up only a few inches...very hard to sleep. The meal service was same ...

Ibraheem's review has yet to be rated - Be the first!
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I had 2 bad experiences with Mexicana. First I flew from LA to Mexico city back in April 08, the service on board was bad the flight attendants wasn't friendly, toilet wasn't clean before departure. Second one when I booked my flight with Mexicana on AA in Nov 08, nearly miss my flight from Monterre ...

b ricks's review has yet to be rated - Be the first!
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17 July original review.8 Nov follow up review.11 Dec another follow up review:
I am STILL waiting for the promised check that is "in the mail". (3 1/2 mos. now). Many more emails and phone calls.
This time they couldn't read the fax and and I had to re-submit the info. Excuses, Excuses. I in g ...

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No compensation for damages. Check has been in the mail since Aug 28, almost 3 months. Excuses, excuses.My flight was Jul. 16. I had luggage repaired on good faith check was coming as promised. NO phone contact. No "person" to talk to. My first review of them (before this issue turned out to be a ni ...

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Overall a 5, Good service except the lost luggage issue which was a hassle to resolve with airline.

b ricks's review has yet to be rated - Be the first!
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this is an update from my previous 2 posts:for 2 1/2 mos. the agreed upon check has "been in the mail" and will take some time, and is on its way...to pay for the damaged luggage.