Reviews for Swiss International Air Lines Reviews

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Swiss were terrible the customer service was non existant and there staff were flat out rude. The flight was delayed by 3 hours and we have missed 2 connecting flights which Swiss say is not there problem and they don't care. And yes thest are the words that were used.

Despite having several optio ...

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This was our first experience with SWISS Air, and will be our last. The business class seat comfort is no comparison to Singapore air. The service is merely on par with what we would get from the Economy class flying other airlines. The worst experience was flight cancellation. Their attitute is 'we ...

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Just put my 24 yr. old son on a flight Florence-Zurich-Shanghai, where he will live for the next 2 years studying Mandarin. Yesterday we tried repeatedly to call Swiss Air in Florence to check baggage allowance rules and nobody answered. Their website was also down for about 5 hours and we finally ...

vegpol's review has yet to be rated - Be the first!
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On 7th of June 2009 I was travelling on SWISS flight LX139 from HongKong to Zurich (and then to Warsaw).I requested vegetarian meal (Asian Vegetarian) at the time of buyingthe ticket and I got it.Still hungry I asked two flight attendants to get me more vegetarianfood-and I said clearly that I want ...

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Terrible service on board Swiss International
The most uncomfortable plane possible

BravoQ's review has yet to be rated - Be the first!
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Absolutely obnoxious flight staff. It was simply stunning how rude they were to people who weren't Swiss.

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Swiss International Air Lines require you to check in 30 minutes before departure at City airport which is silly - other airlines such as Air France, BA only require you to arrive 10 - 15 05mins!!! If you cancel a flight they are incredibly hesitant to refund your taxes. 6 weeks now I am waiting!! T ...

tropics88's review has yet to be rated - Be the first!
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This was my first time flying coach with Swiss Air, and I wouldn't want to do it again. I think the seating arrangement is terrible, and they should re-design it so passengers aren't cramped. Business class is much nicer, the seats are larger and you have much more leg room.

EN184's review has yet to be rated - Be the first!
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Absolutely the worst seats in the industry. Also really bad customer service. 1) When travelling Swiss air to Zurich, I started of in Luxembourg airport. It was the weekend before xmas, and there was quite a queue at the airport check in desk. Took about 30 minutes to check in.2) Awful seats. The se ...

berlin72's review has yet to be rated - Be the first!
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Have flown Swiss a few times - in my experience high priced and mediocre airline. At least with budget airlines like Easyjet you get what you pay for and expect. I'll never willingly fly Swiss again..